Be unstoppable with us!T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

This role favors the extremely analytical. This person will need to be comfortable rolling up their sleeves with data, spreadsheets, and models. This person will thrive on the challenges inherent in dissecting complex problems, applying facts/data to derive a conclusion and delivering clear recommendations to improve insight and benchmarking readouts.
skills:
To be successful in this role you will need to be a self-starter, and someone who has a passion for learning. This person needs to have customer insights analysis experience. Also, Text analytic experience is preferred You will need the ability to extract the big picture through data modeling and analysis and formulate robust viewpoints. You need the ability to search out and dig up the information you need from disparate sources so you can meet your deadlines. This position also requires excellent presentation and communication skills as this position will be required to effectively manage client relationships.

Job Responsibilities:

• Key contributor to the Insights, Benchmarking and Quality strategy for all of TFB (T-Mobile for Business)
• Assist team to develop business initiatives that deliver on that strategy
• Support Insights Benchmarking and Quality team to continually optimize the current/future survey landscape plan and ensure the data transferred between T-Mobile USA and survey vendors is adequately provided from TMO databases, to the survey vendors for the needs of the survey.
• Conduct economic and data analysis that provide fact based viewpoints around return on investment for Insights, Benchmarking and Quality activities/programs and related subjects
• Apply thematic outputs to conduct economic modeling and/or synthesize decision analysis
• Maintain up-to-date knowledge of strategic frameworks, insight industry trends, and corporate and customer drivers in order to improve, reengineer or maintain insight platforms.
• Construct executive level presentations and present complex analytical findings in clear, concise, and decision-impacting manner
• Develop and manage positive client relationships in a collaborative team environment
• Ability to breakdown data sets via SQL to integrate into team’s Data Tables
• Knowledge of how to Integrate survey vendor data into TMO systems in partnership with RIS and larger TMO data teams.
• Ability to mold existing survey data in digestible actionable data tables until integration is available.
• Analyzing the text analytics program to ensure the most valuable insights are applied.

Education:

• Bachelor's Degree Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)

Work Experience:

• 7-10 years Analytics experience solving analytical problems using quantitative approaches
• Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.):
• Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
• Experience with Razr, Snowflake, R, Go or similar statistics or data science language preferred. (Required)
• Telecommunications (Preferred)

Knowledge, Skills and Abilities:

• Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)
• Problem Solving (Required)
• Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to increase value creation and return on investment. (Required)
• Financial Modeling (Required)
• Telecommunications (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):NoWashington Pay Range : $125,700.00 - $170,100.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

Never stop growing!T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.