Closing Date: June 3rd, 2024 @ 4:00 PM (MST)

Salary Range: $15.45 - $18.24/hour

**APPLICANT MUST HAVE A VALID, UNRESTRICTED INSURABLE DRIVER’S LICENSE**

** RESUME AND REFERENCES ARE REQUIRED**

ESSENTIAL DUTIES, FUNCTIONS AND RESPONSIBILITIES:

• Answers incoming phone calls, takes messages, transfers calls always in a professional manner. Maintains adequate clerical supplies and medical forms at all workstations and the reception area. Facilitates faxing of appropriate documents.
• Processes departmental mail and routes correspondence to the appropriate individual(s). Prepares correspondence of routine nature based on brief verbal instructions or guidance from supervisor.
• Organizes, monitors, and displays daily clinical schedule based on supervisor’s instructions.
• Functions as records management resource for department, if assigned.
• Creates and manages patient satisfaction surveys.
• Greets and directs patients, families and visitors utilizing public relation principles and practices.
• Supports and promotes unit, facility and FDIHB vision and mission objectives.
• Functions as a telecommunication expert and coordinator via Health Information Management to ensure effective departmental communication.
• Forwards consultation requests, submitted for the patient, to Respiratory Therapy.
• Assists with orientation of new staff.
• Uses the Resource and Patient Management System (RPMS) appointment package, schedules (as directed on the PCC or by telephone) and creates/confirms patient appointments daily.
• Inputs patient information into the electronic data system to generate a visit record for the patient.
• Processes requests for Medical Record, cancels and reappoint patients, mails no-show reappointments daily utilizing electronic data system.
• Records and maintains daily census, acuity records and verifies completeness of visitor records.
• Assists in the clinical work areas as needed.
• Assures patient understanding of next and/or in between visits by giving appointment slips and reviewing proper instruction sheets with the patient.
• Ensures compliance with Privacy and HIPAA standards and supports compliance with established Center for Medicare Standards (CMS).
• Adheres to Universal Precautions, Infection Control protocols and established Hand Hygiene Standards.
• Ensures the safe and accurate processing of all documents.
• Reports safety issues or concerns to Security, Safety Officer, or Nurse Executive.
• Responsible and accountable for ensuring completion of or attendance at required annual mandatory trainings.
• Attends meetings in the evenings and on weekends as needed or requested.
• Performs other duties as assigned.

MANDATORY MINIMUM QUALIFICATIONS:

Experience:

One (1) year of direct work experience. 

Education:
High School Diploma or Equivalency (HSE)

Please email degree, transcripts, license and certifications to wimberly.slim@fdihb.org.

NAVAJO/INDIAN PREFERENCE:

FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.