Payroll Specialist / Customer Success Manager
Includes Medical, Dental, Vision, 401K, PTO, Paid Holidays and Profit Sharing $18-$25/Hour
We are seeking an energetic professional who enjoys developing relationships with clients. As a part of our team, your aptitude for figures and your problem-solving skills will help us deliver outstanding service to our clientele of employers. This is a great opportunity for a dedicated individual who is eager to expand their skills and who enjoys coordinating their own workflow.
The Payroll Specialist / Customer Success Manager is the key customer-facing person to support our clients' payroll needs and our clients' use of our HCM platform. This important position will assist clients by inputting payroll data, generating payroll checks, payroll reports, and to resolve technical issues.
QUALIFICATIONS:

• Must be extremely tech-savvy!
• Minimum 2-3 years of tech support or customer service experience.
• Payroll industry experience is preferred but not required.
• Exceptional attitude is a must with a natural ability to work effectively in a client-focused environment.
• Excellent verbal and written communication skills.
• Must be detail oriented & able to work effectively under deadlines.
• Ability and desire to take responsibility for your work with limited supervision.
• Desire to learn and grow your skills!

TMA Payroll specializes in cutting-edge SaaS-based Human Capital Management (HCM) along with highly personalized support. Our clients utilize our powerful cloud-based HCM platform to manage the entire employee lifecycle, including talent acquisition, onboarding, performance management, time, benefits, payroll, and labor analytics. We serve small- to medium-sized employers by educating them on how HCM and HRIS tools can help them achieve business goals. For more information about who we are, please visit our website and find us on social media.
The Payroll Specialist / Customer Success Manager will receive an attractive hourly rate of $18.00-$25.00 plus potential bonuses and incentives. We offer group health and dental insurance, as well as generous PTO, holiday pay, 401(k) matching, and many other perks to all full-time employees. Excellent career and income opportunities exist for someone who will grow with us!
Candidate testing and a background check will be conducted before employment. Our interview process is involved and thorough. Be prepared to meet with our team and ask a lot of questions!
We will only consider electronic applications. We are a paperless office; please do not mail your resume. No phone calls please.