Task Force Hotel Sales Manager

Job description

About Us

At Titan Hotel Group our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. Don't meet every single requirement of this job? If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for other roles within our organization.

Overview

The Task Force Hotel Sales Manager is responsible for the daily sales efforts as well as soliciting new business to ensure the hotel meets and exceeds all revenue goals. This position is also responsible for soliciting new accounts and maintaining relationships with existing ones to meet and exceed revenue goals in rooms, food, beverage, and meeting room rental. Additionally, it is responsible for the overall positioning of the hotel, room rates, yield strategies and implementation, market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, direct sales, market mix, and marketing efforts. Must have a dynamic leadership style and possess excellent communication and decision-making skills.

This role will require ad hoc travel to properties with the sales manager spending multiple days on property (70%), as well as days when the sales manager will work remotely from a home office (30%).

Responsibilities

• Solicit new and existing accounts to meet and exceed revenue goals through prospecting, outside sales calls, site inspections and written communication.

• Achieve or exceed Sales Goals related to top line revenue budgets.

• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.

• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented in Sales CRM. Coordinate various departments’ participation in servicing accounts through weekly sales meetings.

• Respond to inbound leads and inquiries quickly and efficiently to close new business within set time parameters.

• Detail Meeting and Catering events accurately in proposal, contract and sales systems. Communicate details clearly to all departments accordingly.

• Experience selling to a variety of market segments including BT and Group.

• Monitor group room blocks and pick up, generate detailed resumes for the operating departments, as needed.

• Develop and conduct persuasive sales presentations to prospective clients.

• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.

• Prepare and send weekly internal booking reports and ongoing file maintenance.

• Participate in weekly sales meetings, revenue management calls, and other sales-related meetings as required.

• Attend trade shows, community events and industry meetings as required.

• Knowledge of market trends, competition and key customers of the hotel is a must.

• Perform any other job-related duties as assigned.

Qualifications

• High school or equivalent education required. Bachelor’s degree preferred.

• 2 years of past hotel sales experience preferred.

• Ability to be flexible with work location and travel.

• Good working knowledge of multiple brands and Hotel Sales Systems (e.g. STS, FOSSE, PEP, R&I)

• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Teams.

• 2 years of past revenue management experience preferred.

• Ability to execute appropriate action plans.

• Must be a highly engaged, self-motivated individual who thrives in a fast-paced environment.

• Knowledge of budgets and forecasting preferred.

• Able to set priorities, plan, organize, and delegate.

• Excellent written and verbal communication skills.

• Ability to work effectively under time constraints and deadlines.

• The ability to effectively communicate with supervisors, coworkers, clients, guests, and vendors.

Benefits

Titan Hotel Group is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical wellness, we offer competitive Medical, Dental and Vision programs through Highmark.

​For your mental wellness, our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.

For your financial wellness, Hotel Room Discount programs provide additional incentives for choosing Titan Hotel Group as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Titan Hotel Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• On call
• Weekends as needed

Ability to Relocate:

• Harrisburg, PA: Relocate before starting work (Required)

Work Location: In person