Overview

Are you a Systems Maintenance Technician who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

• Reception of new equipment
• Initial setup of all hardware
• Work with Facilities to obtain Floor and/or RAC Space
• Install Rack and/or Server in Rack
• Break fix repair of industry-standard enterprise level servers and storage equipment
• Work with Facilities to obtain Power and backup Power
• Work with facilities to connect power cables
• Work with networking team to obtain Internet cabling and IP addresses
• Work with networking teams to connect network cables
• Work with with Linux and Unix Server
• Provide maintenance and support on legacy products
• Perform weekly Preventive Maintenance Tasks
• Replacing defective Server parts

Qualifications

• Must have experience with Initial server design and setup
• Must have experience with Server maintenance
• Must have working experience with Linux and Unix Server
• Must have working experience Replacing defective Server parts
• Must have experience with Defragmentation
• Must have experience with performing routine system maintenance tasks and able to plan and schedule task
• Must be able to lift up to 40 pounds, bend and stand for long periods of time 
• Must have experience with electrical server systems
• The ability to solve problems
• Customer service skills & Analytical thinking
• The ability to communicate verbally and in writing
• The ability to talk through server issues in a clear and concise way
• Time management skills
• The ability to work closely to a deadline
• The ability to work independently on projects as well as part of a team

Education:

• AA or two year technical school in Computer Science, Systems, Business, or related scientific/technical discipline and 3 years’ work experience
• Four (4) years of additional relevant experience may be substituted for education (7 years total)

Clearance: 

• The ability to pass a Tier 2/Modest Background Investigation 

Location:

• Austin, TX. (100% On-site)
• Monday - Friday (12:00 PM - 8:30 PM CST Time)

• Austin Information Technology Center 

  Department of Veteran's Affairs 

  1615 Woodward St 

  Austin, TX 78741