We are a growing Pediatric Dental Practice and we are looking to add another team member.

Full Job Description

A fast paced pediatric dental office in the heart of Columiba, MD is seeking a Front Desk Receptionist with long term career goals to join our wonderful team in a fun and professional environment. Must love children and work well in a team environment. We are a great team of professionals who are looking for someone with strong communication skills, who is highly organized, self-motivated, and has a positive attitude with a true desire to serve the needs of our patients.

This is a full time position and while our schedule is subject to change, below is an overview of our weekly schedule. Please note we DO work on school holidays (i.e. spring break, winter break.)

Candidate MUST have the following qualifications:

• Love working with children
• Able to multi-task
• Dependable and detail oriented
• Enthusiastic team player
• Excellent command of both written and verbal English with good communication skills
• Computer skills required
• Dental experience as well as dental software knowledge is preferred however, we are willing to train the right candidate with excellent customer service.

Position Accountabilities/Duties

Responsible for excellent customer service and overall care of patients

Answering phone lines, checking patients in and out, scheduling appointments, and all other front desk office duties.

Presenting treatment plans and explaining treatment to answer any questions parents may have.

Submitting pre-treatment authorizations for complex cases.

Insurance duties including but not limited to:

• Verification and detailed insurance benefit breakdowns.
• Entering coverage books for each patient.
• Understanding and appealing denied and problematic claims.
• Checking the status of overdue claims and insurance problems.
• All insurance related monthly reports.

Office Participation

• Assisting in other area of the clinic as necessary

• Actively participating in staff meetings
• Interacting with other team members in a helping, friendly manner to accomplish our patient care mission

Benefits Include

• Opportunity for a monthly bonus
• Employee social events
• Birthday celebrations
• Continuing education including OSHA, CPR and lunch-and-learns
• Annual salary reviews

If you feel you meet these qualifications and want to join a very dedicated team, please submit your resume with a cover letter and references.
Our patients are our most important priority, unpredictable traffic in this area can be difficult to work around, and we MUSTbegin on time, please consider your commute before applying. MUST live in Maryland.
Qualified candidates will be contacted, followed by an office interview and working interview. Drug testing and background check required.

Pay: $16.00 - $24.00 per hour

Schedule: Day shift

Supplemental Pay: Bonus pay opportunity

COVID-19 considerations:
Rest assured that the safety of our staff and our patients is our top priority. We are taking extra safety measures and continue to follow the ADA, CDC, and OSHA guidelines very closely. Additionally, our staff members have received the COVID Vaccine.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)
• Dental office: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language: English / Korean Bilingual (Preferred)

Work Location: One location

Work Remotely: No

Work Location:

• One location

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Paid training
• Retirement plan

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your desired hourly rate?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Dental receptionist: 1 year (Preferred)

Work Location: In person