Timbercreek Smiles Team is growing!

We have a Front Office-Business Assistant position available for an exceptional and experienced patient service representative. Knowledge of patient scheduling, insurance processing, and dental terminology is a plus. The ideal candidate will have excellent customer service and communication skills, with an outgoing, friendly personality. Eaglesoft or similar dental software knowledge preferred. Experience a plus; We are willing to train the right candidate.

Main Job Tasks and Responsibilities include but are not limited to:

• Answer and manage incoming calls.
• Schedule patient appointments.
• Greet patients and notify the clinical staff of patient's arrival.
• Verify patient personal and insurance information
• Secure all necessary paperwork and patient signatures.
• Secure payment and/or set up financial arrangements with the patient.
• Prepare all patient records for next day appointments.
• Confirm upcoming appointments and recalls according to office protocol.
• Coordinate patient treatment plans for doctors.
• Manage Insurance processing/patient billing
• Oversee patient communication services
• Perform other tasks as deemed necessary to insure efficient patient flow in the office.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Family leave
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Vision insurance
• Wellness program

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• healthcare: 1 year (Required)

Work Location: In person