Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk. In order to enhance collaboration and cross-functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office for 3 days a week, as directed by their manager. We regularly review our hybrid work model, and the specific requirements may change at any time.
This role will serve as the lead for the Forensics Operations team within the Security Tools Operations department. As the Forensics Environment Lead, you will design, implement, operate, and maintain a suite of forensics and legal tools hosted in a dedicated AWS environment. Your team will coordinate with key stakeholders in Legal and Global Forensics teams to understand the technical and legal requirements, deploy secure infrastructure, and monitor the operations to ensure uptime.
Tasks and Responsibilities:

• Work closely with litigation, privacy, forensics, engineering, other key cross functional teams to understand organizational priorities and to sequence and/or deconflict projects accordingly
• Take requirements from key stakeholders and create detailed architecture and deployment plans for deployment in highly customized and restricted AWS environment
• Design and implement standardized, secure infrastructure within an isolated forensic environment hosted in AWS
• Assess current workflows to optimize performance for storage and eDiscovery processing tools
• Implement robust QC, QoS, and logging procedures/reports for auditing, access-control, and discovery purposes
• Establish operational processes to monitor the health of servers, storage platforms, and applications
• Implement automation using AWS, Jenkins, and custom-built scripting tools
• Create user guides, administrator guides, standard operating procedures (SOPs), architecture diagrams, and FAQs to support end-users, operators, and administrators of all deployed tools and services.
• Provided technical support to end-users of each managed solution, assisting with problems related to access, performance, or security concerns.
• Manage and prioritize team activities leveraging agile and scrum methodologies
• Raise risks and concerns to leadership in a timely manner

Qualifications
Minimum Qualifications:

• Hands-on experience with management of windows systems, especially IIS and Active Directory
• Proficient with networking protocols and technologies including TCP/IP, SFTP, SSH, HTTPS, proxy servers, and NGINX
• Basic understanding of evidence collection, management, handling, and chain of custody within a legal department or company to support eDiscovery or forensics processes

Preferred Qualifications:

• Minimum of 5 years of experience building and maintaining solutions that utilize AWS native services including EC2, ELB/ALB, lambda, S3, VPC, FSX services
• Experience in industries with stringent data security requirements (Healthcare, Payment Cards, Banking), with preference to those working in legal or law enforcement fields.
• Familiarity with Electronically Stored Information ("ESI") including thorough knowledge, experience and understanding of the Electronic Discovery Reference Model ("EDRM") lifecycle and workflow
• Hands-on experience with eDiscovery and forensic processing technologies such as Exterro, Nuix Workstation, Nuix Discover, and Nuix Investigate
• Experience with generating written policies/documentation//SoPs/incident reports
• Working knowledge of DevOps processes and technologies including Terraform, Jenkins
• Working proficiency in Bash, PowerShell, Python, and/or Golang
• Experience working for a company with a global footprint

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at gprd.accommodations@tiktok.com
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