We are looking for a Service Coordinator Assistant to help with the day-to-day process of warranty claims & service requests. 

This person will be responsible for responding to clients, providing accurate information, and coordinating/scheduling work orders in a timely manner. The ideal candidate will have strong communication skills, a positive attitude, and the ability to think quickly and problem solve. The Service Coordinator will also need to work with & assist the Service Coordinator Supervisor. 

**The ideal candidate will also be fluent in English & Spanish (preferably butNOT REQUIRED). **

Tasks & Responsibilities 

• Respond to emails, text messages, and phone calls in a timely manner
• Collect data 
• Review warranty claims & service requests 
• Accept or reject claims 
• Coordinate site visits, repairs, and inspections
• Collaborate with vendors and/or service technicians 
• Address any issues in real time with clients
• Deliver excellent client service 
• Invoicing 

Requirements & Skills

• Punctual 
• Reliable
• Accountability 
• Ability to multitask 
• Must be able to work in a team-based environment
• Excellent written & verbal communication skills
• Basic computer skills
• Microsoft Office skills