Responsibilities

Position Summary:

The technician will work to obtain patient home medication lists from relevant sources, including but not limited to patient or family interview, discharge medication lists, prescription bottles, and phone calls to retail pharmacies, physician offices, and nursing homes. They will also document in the electronic medical record and clarify allergy information, as well as home pharmacy. The technician will be responsible for communication of relevant medication and allergy information to a pharmacist. They will help promote the safe and effective use of hospital and pharmacy technology throughout the Tidelands Health System. The technician will be responsible for working with all other departments throughout Tidelands Health to ensure accurate and timely medication history collection. In addition, the technician will triage any issue related to medication or health compliance to appropriate staff as needed (case managers, transitional care coordinators, and care coordinators through Tidelands Community Care Network).

The technician agrees to support the goals, objectives, and proper function of the department and the hospital in order to provide positive patient outcomes while maintaining patient confidentiality. The technician will comply with the policies, laws, regulations, and standards that govern the practice of pharmacy as well as those of the hospital. The technician will maintain an appropriate level of competency in order to perform the job duties as required by the department, the hospital and any regulatory agencies.

SUMMARY OF PRIMARY FUNCTIONS:

• Attention to detail with high speed efficiency and accuracy.
• Proficiency in calculations.
• Answers telephones and responds to questions and problems as authorized.
• Must recognize most pharmaceuticals with basic understanding of dosage, dosage forms, and routes of administration
• Ability to prioritize and balance workload
• Ability to locate and evaluate pharmaceutical information
• Excellent computer skills including Meditech, Outlook, Truven, internet
• Excellent communication and customer service skills
• Reviews and updates Tidelands Medication reconciliation policy as needed.
• Precepts Pharmacy Tech Students & participates in applied education of Pharmacy Students
• Completes pharmacy quality improvement assignments.
• Active role in Departmental projects such as Pharmacy Week/Poison Prevention Week/Health Fairs
• Attends annual orientation and other in-services as required by pharmacy and GHS. Completes and passes periodic competency tests as required by the department, the hospital or regulatory agencies.
• Maintains continuing education credits as required by Pharmacy Technician Certification Board, the Board of Pharmacy, and any other regulatory agencies.

• Performs other functions as required or as assigned. NOTE: The above is intended to describe the general nature and level of work being performed. They are not to be construed as an all-inclusive list of all responsibilities, duties, and skills required of personnel so classified.

QUALIFICATIONS

Education:

- High School diploma or equivalent required

- Specialized training in an accredited Pharmacy Technician program preferred

Experience:

- One (1) year of pharmacy technician experience required

- Prior retail and/or hospital-based experience preferred

License/Certification:

• Technician registration with LLR/SC Board of Pharmacy required. Nationally PTCB Certification required.

Knowledge/Skills/Abilities:

-Strong knowledge of medications required

-Typing and Computer-entry skills required

-Good oral & written communication skills required

-Ability to work under direct or minimal supervision and handle stress appropriately

-Ability to work cooperatively with health-system and pharmacy staffs

-Ability to handle frequent interruptions and adapt to changes in workload and work schedule

-Ability to set priorities, makes decisions, and responds quickly to emergency requests

Other:

-Hours: Minimum of 40 hours per week based on the needs of the department; occasionally subjected to irregular hours or days.

-Requires intense and consistent concentration with attention to detail and requires speed and accuracy.

-Requires operation of mechanical & electrical equipment and listening to low levels of noise.

-Generally incumbent will work in a well-lighted, well-ventilated, heated/air conditioned environment under secure working conditions.

Physical Requirements: Light Physical Agility Test (PAT) Rating

While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.