Responsibilities

Position Summary: The Manager, Cardiovascular Services directs and coordinates activities of the Cardiac Cath Lab department and associated support roles within these areas. She/he will utilize evidence-based leadership competencies and strategies to ensure the highest quality outcomes, operational efficiency, and a healthy work environment for employee partners, reporting to the Cardiology Serviceline Director. The Manager’s responsibilities include ongoing maintenance of quality monitoring improvement programs and patient satisfaction and staff engagement as well as possess knowledge of organizational policies and procedures and common safety hazards and precautions to establish a safe work environment. The Manager monitors fiscal performance by ensuring accurate charge capture and reconciliation, supply inventory and management minimizing expirations and duplications, monitoring staffing and productivity, optimizing schedules, and maintaining operations within fiscal resource plan targets. The Manager evaluates employee work performance providing employee counseling in cooperation with Cardiology Serviceline Director and Human Resources. The Manager communicates and collaborates with Serviceline Director and other departments for problem identification and resolution. She/he will co-lead the department and staff meetings monthly, participate in system and department level committees that advance the delivery of cardiac care, policy and procedure review and development, and other teams/committees as assigned. In general, the Manager works with patients, families, physicians, and other health care providers as well as members of Health system leadership to ensure the efficient, safe operation of the Cardiac Cath Lab, as well as completes other leadership duties as assigned. The Manager will analyze solutions, apply critical thinking, demonstrate strong leadership skills, and assist with team development in areas of continuous quality improvement and team performance.

QUALIFICATIONS

Education:

• Associates degree, required.
• Bachelors/Masters degree, preferred.

Experience:

• Minimum 2-3 years progressive supervisory experience in a healthcare setting, required.
• Experience with JCAHO accreditation process, required.
• Knowledge of DHEC Radiological Standards.

License/Certification:

• Registered Cardiovascular Invasive Specialist (RCIS) through Cardiovascular Credentialing International (CCI) or Current and in good standing RN Licensure with South Carolina Board of Nursing, required.
• South Carolina Radiation Quality Standards Association (SCRQSA) Certification, application under “invasive specialist”, required.
• American Heart Association Healthcare provider course with Basic Life Support (BLS) certification required to be initially completed with the TH Organizational Development Office within 30 calendar days of hire date (exceptions to obtain certification from a provider other than the TH Organizational Development Office are approved by TH Organizational Development on a case by case basis). BLS Recertification is required every two (2) years.

Special Skills:

• Must be able to communicate well with all levels of staff and customers, external and internal.
• Proficiency in Microsoft programs.
• Strong organization and multitasking skills required.
• Pleasant, understanding and patient attitude and the ability to remain composed under stressful circumstances
• Demonstrated ability to complete work in a timely and efficient manner and ensures work is accurate.
• Demonstrated ability to coach, mentor and empower staff to effectively perform their responsibilities
• Demonstrated professionalism and ability to deliver on personal and organizational commitments.
• Demonstrated ability to effectively respond to changing circumstances and priorities.
• Demonstrated ability to work independently with minimal direction.
• Demonstrated ability to coordinate and implement multiple responsibilities, projects and priorities.
• Knowledge and experience with high quality customer service initiatives.
• Proven Excellence in organizational skills required.
• Ability to analyze data and build reports with valid metrics
• Ability to primarily work in an enclosed office area required.
• Manual dexterity required for handling reports, charts, instruments, and equipment.
• Verbal and written communication and the ability to effectively is essential to the position in order to communicationwith staff, patients and their families.
• Near visual acuity required to work with charts and records and observe patients and staff.

Physical Requirements: Medium Physical Agility Test rating (PAT)

While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; occasionally (activity or condition exists up to 1/3 of the time) to use hands, fingers; and frequently to talk or hear. The employee must exert 20 to 35 pounds of force occasionally, and/or 10 to 15 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and will be tested by post offer PAT.

Working conditions include possible exposure to radiation hazards, electrical hazards, infectious and contagious diseases, and blood and body fluids pathogens. Physical requirements include sitting, standing, lifting and walking.