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Live events are fun.
Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.
Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.
TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.
The Fulfillment Services Lead is responsible for driving and expanding projects within TicketManager’s fulfillment team, with the objective of enhancing customer satisfaction, streamlining operations, and reducing operational costs. This role involves managing and overseeing project initiatives related to transactional order management and ticket resale processes.
The successful candidate will set an example for the rest of the team, leading the order fulfillment strategy, and focusing on innovation and process improvements, technology enhancements, policy development, and procedure optimization to ensure a seamless customer experience. The ideal candidate will have a proven track record of operational excellence, a commitment to continuous improvement, and a passion for being a role model for the team.
*This role is In-Office, Monday-Friday*
Responsibilities:
Desired Skills and Experience:
TicketManager Highlights:
2mlCZbO8wV
Full Time
IT Outsourcing & Consulting
$54k-77k (estimate)
05/03/2024
07/02/2024
ticketmanager.com
CALABASAS, CA
50 - 100
2007
Private
RYAN KAHN
$10M - $50M
IT Outsourcing & Consulting
TicketManage provides software as a service based enterprise sports and entertainment ticket management solutions.