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Medical Assistant (Full-Time)

Tia Santa Monica, CA
Full Time | Consumer Goods 4 Months Ago

Role Title: Medical Assistant 

Manager: Clinic Manager

Role Summary: As one of Tia’s Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, managing supply inventory, collecting & preparing blood and other samples, running front office operations, such as scheduling and billing, from time-to-time.

Tia Company values you “spike” on: 

  • Probing deeply to understand
  • Asking why then why again
  • Act as a pack not as a lone wolf
  • Finds joy and gratitude every day 
  • Practice Personalized Care


  • Highly organized 
  • Ability to multitask 
  • Strong process orientation
  • Excellent patient service orientation
  • Detail-oriented 
  • Keep a vibe of calm, steadfastness and composure under pressure


  • Phlebotomy
  • Lab review 
  • Vitals documentation
  • Autoclaving disinfecting 
  • Supply expiry review
  • Supply management & ordering (budget management)


  • Ask why and probe deeply to understand the reason for the patient's visit. 
      • Ask questions to collect background story -- leaving notes for providers
      • Review health summary with patient, ensure all the info is accurate
      • Take the patient's vitals and record
  • Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner. 
      • Confirm patients current pharmacy preference and update in TiaMD and DrChrono
      • Process any Rx
      • Order Labs and imaging 
      • Ensure all Dx codes are properly added to lab and imaging orders 
  • Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
      • Ensure that patients are moved from front of house to back of house- “room patients”
      • Leverage providers with signals if they are running behind / clinic is backed up
      • Monitor the schedule to know who has checked in 
      • Perform review of the schedule the night before, brief providers on the day think through “air trafficking” requirements for the day
  • Practice Personalized care 
      • Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
      • Remember the nuances of each patient, remind providers of these nuances
      • Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
      • Communicate and document these nuances when appropriate
  • Perform phlebotomy on patients as needed
      • Uphold the clinical guidelines for Phlebotomy
  • Leverage providers have reviewed labs, and leverage providers in delivering results to patient
      • Follow the system for Lab review as established by the Medical Director
      • Ensure that all labs are closed out each day
  • Maintain the order and spotlessness of the clinic

Other “nice to have” skills: 

  • As a clinic that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities
  • Former positions in delivering care for women in the following situations is a plus: women for battered or abused women, decision making support for low-income women, care delivery for LGBTQ, care delivery for immigrant or migrant or english-as-a-second-language support populations
  • You have experience running data security protocols and have a strong understanding of HIPAA 
  • A strong understanding of & interest in oxidative / chronic stress, stress literature, immunsystem compromise, inflammatory response systems is a plus

Other important details:

  • You’re willing to work nights & weekends, if needed
  • You’re authorized to work in the US
  • Tia is an equal opportunity employer

Tia requires that Medical Assistants complete credentialing with specified payors and that you authorize Tia to complete this credentialing through our preferred vendors.

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ community to apply.
If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!
About Us:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole-woman, whole-life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco. 

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture. 

Our company values: 

  • Health & Wellbeing: We believe that health & wellbeing is a fundamental human need and right. We prioritize the health & wellbeing of our employees and their families.
  • Compassion: We believe that compassion is as important as information and care itself. We imbue compassion into our care, leadership, and communication.
  • Individual Agency: We believe that every person has a responsibility to enact their agency for the betterment of themselves and others. We encourage all employees to call out problems and advocate for solutions.
  • Collaboration: We believe that collaboration engenders creativity and outsized impact more than hyper-specialized or individualistic approaches to solving problems. We believe collaboration fosters different perspectives, experiences, and skillsets.
  • Aspirational Thinking: We believe that aspirational thinking leads to higher quality work and transformative outcomes. We encourage all employees to think through problems and reach for solutions that raise the bar.








25 - 50










Consumer Goods

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About Tia

Tia is a mobile-based application that offers birth control recommendations, fertility reminders and telehealth solutions for women.

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The job skills required for Medical Assistant (Full-Time) include Scheduling, Phlebotomy, primary care, Billing, Problem Solving, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Assistant (Full-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Assistant (Full-Time). Select any job title you are interested in and start to search job requirements.


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If you are interested in becoming a Medical Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Medical Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Medical Assistant job description and responsibilities

“Medical assistants need to be compassionate, understanding, good listeners and problem solvers,” Pufall says.

01/16/2022: Waterloo, IA

“They are a great support to a medical practice by having the ability to perform both patient care duties and both front- and back-office duties.”.

02/06/2022: Longview, TX

Due to the variety of tasks and responsibilities, what a medical assistant does will depend on where they work.

12/26/2021: Phoenix, AZ

Medical Assistant duties vary by location, size of clinic, and specialty.

12/12/2021: Elkhart, IN

Medical assistants are also responsible for collecting samples for laboratory testing.

01/12/2022: Huntington, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Medical Assistant jobs

Complete a Required Medical Assistant Program (One to Two Years).

12/20/2021: Fort Lauderdale, FL

Dress Professionally and NEVER Be Too Casual.

01/29/2022: Benton Harbor, MI

Earn a high school diploma or GED.

01/20/2022: Port Arthur, TX

Earn a medical assisting diploma.

01/15/2022: Huntsville, AL

Obtain Medical Assistant Certification.

12/30/2021: Durham, NC

Step 3: View the best colleges and universities for Medical Assistant.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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