We are seeking a skilled Host/Hostess to join our team at a bustling restaurant. Thumper Pond Resort is a family-friendly destination for a peaceful, fun getaway up north with indoor waterpark, golf course, dining and more.

Duties:

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations with large parties
• Prior customer service experience in the hospitality industry
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time

Requirements:

• Customer Service
• Communication
• Organization
• Multitasking
• Problem Solving
• Adaptability
• Attention to Detail
• Teamwork
• Time Management
• Professionalism
• Conflict Resolution
• Upselling

Benefits:

• Free golf and water park admission
• Free shift meal
• Off-duty meal discounts
• Discounted stays at other Madison Hospitality Group properties
• Health Insurance, AFLAC, Vacation and Sick Paid Time Off (PTO)

Job Types: Full-time, Part-time

Benefits:

• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Ottertail, MN (Required)

Ability to Relocate:

• Ottertail, MN: Relocate before starting work (Required)

Work Location: In person