Director of Product, Partner Growth

Thriveworks is a leading mental health provider with over 310 centers, 2,200 clinicians, and a robust virtual counseling business serving hundreds of thousands of clients. Our mission is to help people live happy and successful lives by making high-quality counseling and psychiatry services accessible and affordable. Everyone can benefit from working with a skilled therapist, counselor, or life coach, and strive to ensure that people all across the country have that very opportunity. Thriveworks' licensed clinicians are in-network with major insurance plans and provide in-person and online care for depression, anxiety, trauma, stress, relationship issues, and more.

We are looking for an experienced Product Manager to drive product strategy and delivery for our offering to our enterprise partners. You will work closely with our commercial teams to understand customer needs and pain points and craft a roadmap to address those needs. You will partner across the organization to scale this line of business as it enters a phase of rapid growth. You’ll combine data, user research, and input from subject matter experts to drive your thinking and solve challenging and high-value problems for our patients, our internal teams, and our business. You’ll think about the optimal solutions for the business and user, whether that’s leveraging our custom software, a vendor solution that we already have (ex: our CRM), or a new solution that we need.

Responsibilities:

• Understanding the needs of our enterprise partners, the patients that we serve, and the internal teams that support them

• Working closely with your commercial partners to help craft our overall enterprise strategy and create a product strategy and roadmap that supports it

• Building consensus around the product roadmap and communicating the vision across the organization in an inspirational and understandable way

• Engaging our operational partners across the organization

• Partnering with design on user research and discovery

• Partnering with engineering to understand technical constraints and define the optimal increments of work to deliver customer value

• Defining the scope and requirements for the bets your team will take on

• Leading execution on a spectrum of work from large cross-functional projects to small feature iterations

• Measuring and reporting on the outcomes of the bets your team makes

• Partnering with design and engineering to continuously improve how your team works

• Making it fun

Requirements:

• 5 years of product background

• An ownership mentality with the ability to develop and execute product initiatives in line with the business strategy

• Experience leading all aspects of product management. That means identifying market trends and opportunities, defining product vision and roadmap, developing business cases, driving execution activities, and measuring results

• You spike in particular on driving strategy and making careful decisions on where to place your product bets

• Analytical horsepower and a natural curiosity to solve some of healthcare's most challenging problems

• Experience translating objectives into specific tactical plans. You'll need to define, measure, and improve key product metrics and make hard trade-offs

• Strong facilitation and negotiation skills while working with large, cross-functional teams

• Have the ability to synthesize complicated product descriptions into simple, everyday language

• Are a strong communicator, both verbally and written, and know your audience - and you are comfortable operating at all levels of the organization

Benefits:

• A casual, progressive, and diverse organization

• A W2 employment model with access to a 401k program with a 3% employer match

• Career advancement opportunities

• Brand pride, you are truly helping people

• Remote forever (if you choose)

• Team environment

• Paid Time Off

• Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as Short-Term Disability, Long Term Disability, Group Accident Insurance

• Professional development & advancement opportunities

• Bonus opportunity

Thriveworks is a growing company that provides a challenging, welcoming, and rewarding place to work. A good candidate will be able to grow in responsibility and in their role as the company grows. Successful employment candidates and all Thriveworks employees are expected to embody our Core Values. If you are looking for an exciting and rewarding career opportunity, apply to Thriveworks today!

Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

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Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

• Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.
• Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)
• We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report to infosec@thriveworks.com. You can contact employment@thriveworks.com with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.