Front Desk Receptionist – Neuro-Optometry Office

We are looking for a professional, friendly, and detail-oriented Front Desk Receptionist to join our optometry office. The ideal candidate will have a strong customer service orientation and excellent communication skills. You have a “go with the flow” personality. You will be the face of the organization and will make a good, lasting impression with our patients by providing the highest level of customer service. You are a team member who is reliable, flexible and has great phone etiquette.

Responsibilities:

• Greeting and checking-in patients.
• Managing the flow of patients in the office.
• Answering phone calls and scheduling/confirming appointments.
• Verifying patient insurance information and processing payments.
• Maintaining a neat and organized front desk area.
• Directing patients to our website to complete forms.
• Managing patient recalls.
• Assisting with administrative tasks as needed.
• Ordering contact lenses and trial contacts.

Qualifications:

• High school diploma or equivalent.
• 1 years of experience in a similar role.
• Excellent interpersonal and customer service skills.
• Must be able to communicate effectively and compassionately with patients of all ages.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic computer applications and medical terminology a plus.
• Proficient in using electronic health record (EHR) systems and basic computer applications is preferred.
• Be willing to learn optical duties, if necessary.

How to Apply:

If you are ready to take on this exciting opportunity as a Front Desk Receptionist in our neuro-optometry office, please submit your resume and cover letter highlighting your relevant experience and why you would be a great fit for this role.

Job Types: Full-time, Part-time

Pay: $10.00 - $16.00 per hour

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday
• Night shift

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person