About Us:

Thrive Therapy Space is Erie’s only coworking space designed specifically for wellness professionals. Our mission is to provide a supportive space that helps wellness professionals to thrive and ultimately enriches the mental, physical, and spiritual health of the entire Erie region. We have created a coworking space that is warm and welcoming and fosters community, connection, and collaboration. We have about 36 members: most have their business at Thrive and use our offices to see their clients. Other members practice elsewhere but enjoy being a part of our community and learning alongside us. We host regular Lunch & Learns (we call them Dive & Thrives) and discounted CE (Continuing Education) programs.

Wellness-focused coworking spaces are rare, with just a handful in the US. We launched Thrive 4 years ago—so nothing is entrenched and our business model is still in development. We’re hiring people who are excited by the opportunity to help us grow and improve our business.

Thrive is actively seeking a highly organized and detail-oriented person who is friendly and open minded to be the face of Thrive in the role of Community Organizer. You will help us grow the community and the business by cultivating a great member experience while executing a wide range of administrative tasks. This is your opportunity to have a big impact by helping Thrive Therapy Space and each of our members succeed. You will have lots of responsibility and autonomy as well as the complete support and backing of the owner. There is a lot of growth opportunity in this position. We hope you are interested in business, a self starter, determined, and both autonomous and collaborative. We want to help you develop both personally and professionally.

This is a part-time position at 20 hours/week, with additional hours possible in 6 months.

Please answer this question in your cover letter, which is required: What about you would help you really rock this position of Community Organizer?

Responsibilities:

Community management:

• Create a friendly environment to facilitate high member satisfaction
• Plan and help host community events, including our monthly bagel breakfast, to foster connection and collaboration between members
• Espouse Thrive's values and foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about Thrive's membership contracts and guidelines, and explain these policies to members as necessary
• Oversee member onboarding and offboarding

Event planning and execution:

• Build a quarterly calendar of coworking events that engages both current members and potential members
• Create events online and manage sign ups
• Oversee events, from catering to a smooth check-in to cleanup

Business development:

• Conduct tours for prospective members
• Ensure that new members will fit with Thrive's culture, and mission

Space management:

• Utilize a variety of coworking software applications to manage the space and membership
• Keep the space organized and tidy

Calls from potential new clients:

• Return phone calls (or texts) from potential new clients looking for a provider

Social media & email:

• Collaborate with our social media specialist as they manage Instagram, Facebook, and LinkedIn
• Maintain email lists and regularly email our members, the local community of wellness professionals, and providers/schools who refer to our wellness professionals

Technical:

• Have excellent skills with most of these: Trello, WordPress, MailChimp, Canva, Google Applications, and others
• Make basic updates to our website, and coordinate complex changes with our webmaster
• Be very organized and detail oriented, and able to organize your time to follow up on a variety of projects that need attention regularly

Personnel:

• Participate in weekly one-on-one goal setting and update meetings with the owner

Requirements:

• You’re collaborative and engaging and like to work as a team; you’re also independent and get the job done.
• You are highly organized, with 2-4 years of experience, with increasing responsibility, in an administrative, customer service, or hospitality role
• You have a high emotional IQ and can communicate well both written and verbally
• You’re punctual, professional, thorough, and entrepreneurial; you’re a quick learning self-starter that sees what needs to be done and jumps right in
• You’re adaptable and innovative; you own your mistakes and move forward
• You are highly technically capable—able to understand and work with the variety of hardware and software applications that our space depends on

Perks:

• Flexible work schedule
• Professional development opportunities
• A child-friendly work environment
• Membership at Radius CoWork in Erie, if desired
• Working at Thrive Therapy Space means you'll get to know the best and most supportive providers in the area, you'll have input into how the company evolves, and you'll get to grow as we grow

Salary:

• Salary range is $17-19/hour, per your experience