Who we are

At Thrive Albuquerque, you’ll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network.

We are a state-of-the-art facility at the base of the Sandia Mountains that provides emergency and specialty care for sick and injured pets by skilled doctors.

• Provide strong leadership and guidance to veterinary technicians, assistants, and support staff on the hospital floor.
• Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.
• Conduct regular team meetings to communicate goals, policies, and updates, and address any concerns or issues.
• Coordinate schedules and training for all technicians and assistants.
• Work closely with DVMs and Management to identify areas of improvement, training needs, and performance goals for hospital support staff.

• Coordinate patient admissions, discharges, and transfers between departments to ensure efficient flow and timely care delivery.
• Oversee triage procedures, ensuring that patients are assessed promptly and prioritized based on the severity of their condition.
• Monitor patient status and treatment plans, collaborating with veterinary staff to ensure optimal care and adherence to protocols.

• Maintain a clean, organized, and safe environment on the hospital floor, adhering to sanitation standards and infection control protocols.
• Monitor inventory levels of medical supplies and equipment, facilitating restocking as needed to support uninterrupted operations.
• Address any facility maintenance issues promptly, coordinating with relevant departments or external vendors as necessary.

• Interact with clients to provide updates on patient status, explain treatment plans, and address any questions or concerns.
• Ensure that client communications are handled with empathy, professionalism, and clear communication of expectations and financial obligations.

• Implement and enforce hospital policies, procedures, and protocols to maintain compliance with regulatory standards and industry best practices.
• Participate in quality assurance initiatives, conducting audits and evaluations to identify areas for improvement and implement corrective actions as needed.
• Other tasks as assigned.

• Credentialed technician (RVT,CVT,LVT) highly preferred.
• Minimum of 2 years experience in a veterinary hospital setting, emergency and/or specialty highly preferred.
• Must have leadership experience.
• Strong knowledge of veterinary medical terminology, procedures, and emergency protocols.
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients and staff.
• Proven organizational abilities with the capacity to prioritize tasks, manage multiple responsibilities, and adapt to changing circumstances.
• Proficiency in veterinary practice management software and Microsoft Office suite.

Benefits – our care in action

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution and no waiting period
• Continuing education and development support through our library of free CE courses and paid time off to complete
• Scholarship opportunities and student loan support program

and so much more!

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.