Bilingual Front Office Medical Assistant (Spanish & English)

Job Location: 6 Locations

Industry: Medical Office – Pain Management / Orthopaedics

Job Summary

Thrive Ortho and Spine is seeking a bilingual (English / Spanish) Front Office Medical Assistant. This position requires complete fluency in English and Spanish (written and oral). The ideal candidate will be a certified medical assistant and have experience as a receptionist or administrative assistant in a medical practice or office setting.

What Thrive Ortho & Spine Offers:

· A leadership team that includes three pain physicians with deep & proven industry expertise, having successfully built and sold a large pain practice with 9 clinics across metro Atlanta

· A dynamic work environment with a young core leadership team and the opportunity to participate and grow with the company’s success

· Opportunity to wear multiple hats, engage in various aspects of the business

· A place where your opinion will be heard and valued

· Competitive salary, bonuses, and benefits commensurate with experience and performance

· Our leadership team has backgrounds in healthcare, finance and a variety of other businesses & industries and we aim to bring the culture and client / patient centered care that has led to the group’s success

Responsibilities:

· Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

· Answering screening and forwarding incoming phone calls

· Receiving and sorting daily mail

· Maintain schedule of patients for all physicians

· Data entry of patient information into our Electronic Medical Records system (eClinicalWorks)

· Provide translation services for patients requiring assistance (written and oral), including helping to explain medical procedures to patients

· Communicate with other stakeholders such as other medical providers and attorneys to share patient information and provide periodic updates

· Room patients, draw blood, update patient charts and other medical assisting duties as needed by the clinic

Qualification, Experience, and Skills

· Preference will be given to candidates with experience as a front office medical assistant

· Fully fluent in Spanish and English (written and oral)

· Attention to detail and timely responsiveness are critical for this position

· Strong communication and interpersonal skills

· Ability to multi-task across various roles and work independently to achieve results

· Patience and compassion towards patients and other stakeholders with a pleasant personality

· Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort learning other electronic platforms such as our electronic medical reports software (EClinicalWorks)

· Must have no restrictions to work in the state of Georgia

· Must be willing to travel locally and hold a valid driver’s license

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical Practice: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: Multiple locations