About us

Thrift Town Stores were founded in 1972. With a commitment to socially responsible recycling and offering top-quality secondhand merchandise, the company operates Thrift Town thrift stores throughout Texas and New Mexico. We supply our stores with gently used, one-of-a-kind items that have been donated and purchase items directly from our partners, redirecting millions of pounds of used items away from landfills and onto our store racks and shelves for reuse. Thrift Town is dedicated to unifying crew, charity, and community to enrich the world with respect, integrity, growth, loyalty, and work-life balance.

Our work environment includes:

• Growth opportunities

Role Description

Thrift Town seeks an enthusiastic, hard worker who will strategically align with the company’s core values and culture. We feel you should have fun while you work! We believe in investing in our leadership teams' roles to encourage a culture of fun and thrift. This person would possess the skill set necessary to increase profitable sales in a highly competitive environment. Running a clean, complete, neat store, well-merchandised and organized, with legendary staff development and customer service, is critical to this role. This is a full-time on-site role for a Retail Store Supervisor located in the Dallas, Texas area. This role would directly report to the store manager.

Primary Duties and Responsibilities

• Be knowledgeable and adhere to and enforce Thrift Town policies, procedures, and work rules.
• Be a positive and motivational leader.
• Direct crew members by assisting in the creation and conducting meetings.
• Assist store management in the hiring, performance reviews, and disciplinary process for all Retail Associates; maintaining confidentiality of all discussions.
• Train and coach new crew members.
• Maintain assignment sheets and attendance records.
• Communicate effectively with management.
• Work closely with store management to create “Success Plans” for crew members.
• Maintain work knowledge of all aspects of the store, including pricing, color, sizing, and other types of production and floor work.
• Contribute to the overall positive atmosphere of the store by keeping crew members informed of any communication from store management or the support office.
• Be proactive in your own development.
• Ensuring all deadlines are met (cash deposits, reports, projects, etc.) by specified timelines.
• Use of MS Office (Outlook, Excel, Word)
• Whatever needs to be done to ensure that all timelines are met (ordering, receiving, computer work, etc.)

Qualifications

• Two years of retail leadership experience as a Store Supervisor: Self-driven and motivated with ability to collaborate with others well.

Must be available some evenings, weekends, & holidays

• Takes initiative to reach new levels of performance.
• Excellent communication and customer service skills; Bi-lingual a plus.
• Strong organizational and decision-making skills.
• Proven track record in store supervision.
• Ability to prioritize tasks and manage time effectively.
• Experience in retail loss prevention.
• Strong leadership and team supervisory skills.
• Ability to work in a fast-paced environment.
• High School Diploma combined with prior experience in retail store.
• Experience in the thrift store industry or non-profit sector is a plus.
• Strong recommendations from previous supervisors.

Core Competencies

To perform the job successfully an individual should demonstrate the following competencies;

• Ethical Excellence: Maintain strict confidentiality in all work-related matters and consistently uphold Thrift Town core values and beliefs.
• Open Communication: Exhibit excellent communication skills, contribute actively in meetings, provide clear and constructive feedback, facilitate communication amongst your team.
• Collaborative Teamwork: Promote a positive team spirit, actively contribute to team success, show support for team members, promote healthy diversity.
• Inclusive Empathy: Display inclusivity, sensitivity for other’s tribulations, and empathy in interactions to foster respect for differences in gender, background, and culture.

Benefits

• 401(k)
• 401(k) matching
• Paid Time Off
• Employee discount
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Work Location: In person