Description. The Events Lead is responsible for assisting the Events and Entertainment Supervisor with the daily functions and set up of banquets, events and entertainment, ensuring excellent quality and guest service. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Performs all functions and responsibilities of the Events Team Member as needed. Provides direction to Events Team Members in their daily tasks. Assists the Events and Entertainment Supervi...
Description. The Events Lead is responsible for assisting the Events and Entertainment Supervisor with the daily functions and set up of banquets, events and entertainment, ensuring excellent quality and guest service. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Performs all functions and responsibilities of the Events Team Member as needed. Provides direction to Events Team Members in their daily tasks. Assists the Events and Entertainment Supervi...
Description. The Guest Services Attendant (GSA) is responsible for actively welcoming guests and providing prompt, safe shuttle and valet services upon guest arrival and departure. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Courteously and enthusiastically greets guests, determines their needs and provides prompt valet, shuttle and luggage service. Cheerfully greets guests, opening vehicle and main Casino doors, providing assistance as needed. Par...
Description. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Supervises the Poker Attendants, working alongside the Team, observing guest interactions, resolving guest concerns and preventing discrepancies. Assists in the evaluation of Poker Team Members, providing support and information as requested by management. Trains and develops the Team, making recommendations to management regarding additional training needs and corrective actions. Ensures gam...
Description. The Gift Shop Clerk is responsible for processing transactions, maintaining a clean and organized environment while providing excellent guest service in the gift shop. . ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Courteously and enthusiastically greets guests and determines their needs for prompt service. Provides information about products, promotions and special offers. Provides guests with information on TRCR amenities and services...
Description. The Gift Shop Supervisor is responsible for ensuring the smooth and efficient operations of the gift shop, maintaining inventory levels, establishing excellent guest service from Team Members and contributing to overall guest experience. . ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Supervises the Gift Shop Team Members, working alongside the Team, observing guest interactions, resolving guest concerns and preventing discrepancies. Pre...
Description. The Golf Course Groundskeeper 1 is responsible for maintaining the grounds of the golf course in a safe, attractive and appealing fashion. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Operates trimmers, fly mowers, greens mowers, chain saws, tractors, utility trucksters and fairway and rough mowers in order to complete daily groundskeeping tasks. Completes routine brush clearing as needed. Completes various simple equipment and building...
Description. The Slot Technician 1 (Slot Tech 1) is responsible for the installation, preventative maintenance and repair of slot machines and gaming equipment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Performs preventive maintenance on all Slot Machines in accordance with departmental policies and procedures. Troubleshoots and repairs Slot Machine issues in accordance with department policies and procedures. Installs, troubleshoots, repairs, an...
Description. The Casino Host Coordinator is the first point of contact for invited guests and VIPs and assists the Casino Hosts to create a great experience for all TRCR guests. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Provides the highest level of guest service by greeting guests individually with a positive, pleasant and cheerful demeanor. Assists in resolving guest conflicts and complaints in a fair and equitable manner. Develops lasting rela...
Description. The Hotel Maintenance Technician (Tech) is responsible for ensuring the proper functioning of all equipment, systems and facilities within Three Rivers Casino Resorts’ (TRCR) Hotel, creating a safe, comfortable and functional environment for guests and Team Members. The Hotel Maintenance Technician will report directly to the Director of Hotel Operations but the position will be placed within the Facilities Department so the FTE can ...
Description. The Telephone Specialist is responsible for answering all incoming calls providing excellent guest service, answering questions promptly and ensuring all guest Hotel needs are met. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Promptly answers all incoming phone calls using a multi-line phone, making reservations as needed as well as assisting guests with any questions or concerns. Remains current on room rates, room availability, emerge...
Description. The Hotel Front Desk Clerk actively welcomes hotel guests in person or by phone, providing excellent guest service, answering questions promptly and ensuring all guest Hotel needs are met. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. Courteously and enthusiastically greets guests and determines their needs for prompt service. Accurately and efficiently performs check in or check out functions of the front desk. Provides guests with info...
