Overview

Thompson & Thompson Service Group: 

Thompson & Thompson Service Group is the market leader in Plumbing, Electrical and HVAC. We are seeking a self-motivated individual to join our growing and dedicated Plumbing team as a Plumbing Manager!

Step into a pivotal leadership role with our dynamic team as a Plumbing Manager for Thompson & Thompson Service Group. This exciting opportunity is perfect for a plumbing expert with a flair for management and a passion for driving sales. You will be at the helm of our operations, ensuring we deliver exceptional and efficient services that delight our customers. With your industry knowledge, you'll lead a team of professional service plumbers, manage resources, and propel our success. If you're a proactive problem solver with a proven track record in service management, we want to hear from you. Join us and elevate your career while steering our plumbing services to new heights!

What do we offer you? 

• Plenty of advancement opportunities
• Weekly pay
• Health, Dental and Vision Insurance
• Paid Life Insurance 
• 401k plus a company match
• Paid vacation, company paid holidays and paid birthdays as well as paid parental leave
• New take-home service vehicles, fully stocked, company issued phones and tablets
• Employee referral bonuses
• Continued training and development

What will your job look like?

• Supervise all Plumbing activities.
• Hire, Train, and Lead Plumbing Team Members
• Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers
• Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets
• Conduct regular individual and departmental coaching and Performance Reviews
• Oversee department dispatchers and ensure right techs get sent to right calls
• Create technician work schedule
• Review and approve department payroll
• Handle all Customer related Requests, Concerns, etc.
• Create, Establish and Maintain a positive Work Environment
• Hold team accountable to company policies and procedures.

What do you need?

• At least 5 years of Plumbing experience, 2 years minimum managing a plumbing team
• Exceptional customer service skills
• Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
• Keen ability to work accurately, efficiently, and manage multiple tasks
• Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
• Must be familiar with using technology systems in an office environment.
• Excellent oral and written communication, interpersonal, and presentation skills.

COMPENSATION: $70,000-$100,000 annually