3 Dispatch Manager Jobs in Nashville, TN
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Dispatch Manager
$84k-115k (estimate)
Full Time
4 Months Ago
Thompson Machinery - Caterpillar is Hiring a Dispatch Manager Near Nashville, TN
Dispatch Manager
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
JOB PROFILE
The Dispatch Manager will be responsible for overseeing the dispatching operations of the company. They will be responsible for ensuring that all dispatching activities are carried out efficiently and effectively. The Dispatch Manager will be responsible for managing a team of dispatchers and ensuring that they are performing their duties to the best of their abilities.
BASIC REQUIREMENTS
- Bachelor’s degree preferred.
- Knowledge or experience within the rental industry, with supervisory experience.
- Previous dispatching experience.
- Strong communication skills
- Demonstrated leadership ability and strong business acumen.
- Experience representing industry leading high-value, high-tech construction, and earthmoving machinery.
RESPONSIBILITIES
- Communicating with customers and ensuring that their needs are met.
- Responsible for ensuring that all equipment is dispatched in a timely manner and that all equipment is returned in a timely manner.
- Ensure the dispatch activities are in compliance with all company policies and procedures.
- Manager employee workload to ensure all shifts are covered.
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
- Performs other duties as assigned.
Safety
- Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
- Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
- Respond to all customer requests in a professional and courteous, timely and responsive manner.
- Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
- Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
- Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
- Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Maintain company and product confidentiality.
- Attend and participate in all meetings, training, and activities as required.
- Adhere to all Company policies and departmental procedures and rules.
- All other duties as assigned.
Work Conditions
- Maintain a clean, safe working environment.
- Communicate effectively, verbally and in writing.
- Must be honest, reliable, and dependable, and display a positive attitude.
- Must be able to work well under occasional pressure or within work standards and deadlines.
- Must be able to work independently and/or with others in a team environment.
- Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
- Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
- Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
- Able to lift up to 20-50 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Job Summary
JOB TYPE
Full Time
SALARY
$84k-115k (estimate)
POST DATE
01/30/2024
EXPIRATION DATE
06/20/2024
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The job skills required for Dispatch Manager include Leadership, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch Manager. Select any job title you are interested in and start to search job requirements.
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