PRIMARY FUNCTION: The duties of the Clinical Coordinator center on maintaining a pleasant and efficient office for patients, staff and physicians. This includes coordinating daily operations to assure that emphasis is placed on keeping the workflow of the office running smoothly through efficient handling of all issues.

ESSENTIAL FUNCTIONS:

• Evaluate utilization of clinical office time for physicians and work closely with the Operations Manager with any necessary adjustments.
• Manage inventory and payments of all retail products (in house store and e commerce platform)
• Coordinate customer scheduling including MRI -PET scan imaging check-in/check-out, including appointments, testing, and procedures.
• Coordinate referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for those services. Ensure regulatory and compliance requirements, following local payer coverage determinations.
• Knowledge of all scheduling processes to ensure accurate and appropriate physician/service referrals/appointment and scheduling of all outpatient services/exams
• Consistent communication with center city office, and coverage as needed.
• Work closely with all other administrative staff and maintain professional working relationships.
• Look for opportunities to improved efficiencies, expand services, etc
• Interacts with co-workers, visitors, and other staff consistent with the core values of the University.
• Review and approve the ordering of office supplies.
• Coordinate the daily activity of clinical office activities.
• Cover front desk tasks including but not limited to patient appointments, test scheduling, supplement sales, etc.
• Attend and successfully complete EMR (Electronic Medical Record)
• Remain proficient and knowledgeable within EMR
• Utilize and remain current with the tasking function of the EMR
• Utilize and become proficient using the e- commerce Shopify for supplement orders, reports and track inventory.
• Submit service requests for phones, faxes, computers, printers and scanners
• Other duties assigned.
• Flexibility to work late afternoon and evening hours

High School Diploma or GED required

2 yearrsquo;s experience in an office setting

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnetreg;-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jeffersonrsquo;s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold amp; Think Differently and Do the Right Thing

As an employer, Jeffersonmaintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.