Job Description

Market Development Training Manager

R-01247835

The Market Development Training Manager will play a pivotal role in encouraging collaboration between marketing, product management, and commercial teams. As a member of the global Marketing team in the Transplant Diagnostics (TDX) division at Thermo Fisher Scientific, and reporting directly to the Sr Manager, Market Development - Training & Education, this role is responsible for maintaining and optimizing our Learning Management System (LMS), Docebo, making your proficiency with LMS platforms helpful. Experience in using digital tools and analyzing marketing metrics will be invaluable in driving impactful training initiatives. Strong project management skills and outstanding organizational abilities are key for success in this role. This role will help positioning Thermo Fisher Scientific as a world-class learning partner to our HLA & transplant customers, contributing to the advancement of knowledge and innovation in the field.

This position is preferably located in West Hills, CA, or remote anywhere in the US.

Key Responsibilities:

• Develop and implement training programs tailored to HLA Labs and transplant diagnostics customers, as well as supporting the product training needs of TDX’s Commercial team.
• Act as a liaison between marketing, product management, and commercial teams to ensure alignment of training objectives with business goals.
• Lead and maintain the Learning Management System (LMS), specifically Docebo, to deliver detailed and engaging training experiences.
• Use digital tools and platforms to build interactive and multimedia-rich training materials.
• Analyze marketing metrics and training data to assess the efficiency of training programs and make data-driven recommendations for improvement.
• Lead cross-functional projects to improve training content, delivery methods, and user experience.
• Provide support and mentorship to internal partners on training-related inquiries and initiatives.
• Stay updated on industry trends and standard processes in training and education to continuously innovate and improve our offerings.
• Stay up to date on local event regulations and ensure all safety requirements are met
• Approximately 15% travel

Requirements/Qualifications:

• A Bachelor’s degree from an accredited higher learning institution and at least 5 years of confirmed experience in a related role. OR High School Diploma or GED with 10 years of direct experience in related field.
• Strong customer service, communication, skills. Ability to influence without the authority.
• Very organized individual with strong emphasis on project management and schedule coordination
• Works efficiently despite minimal direction and tight deadlines
• Multi-task responsibilities/activities, problem solve to build successful meetings
• Familiar with creating, tracking, adhering to, and reporting on critical metrics
• Optimally communicate and collaborate, both orally and in writing to management, customers, third party personnel.
• Knowledge of Microsoft Office products for word processing, and the creation of presentations and spreadsheets
• Experience with an LMS or similar platform
• Shown history of working in a team setting in a collaborative and effective manner. Cross-functional matrix experience desired.
• Adapt to changes in technology; work independently

Benefits:

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company retirement plans, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

EEO/Reasonable Accommodation:

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards