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THEKENNC
Washington, WA | Part Time
$34k-50k (estimate)
4 Months Ago
U001 Mondelez Global LLC
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Retail Supervisor (Part-Time)
THEKENNC Washington, WA
$34k-50k (estimate)
Part Time 4 Months Ago
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THEKENNC is Hiring a Retail Supervisor (Part-Time) Near Washington, WA

About The Kennedy Center

“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy

The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. 

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. 

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. 

Why Join Us

We offer a comprehensive range of benefits to all employees including: 

  • Staff offers for discount tickets
  • We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video!

Job Description

Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. 

The Retail Supervisor (part-time) provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. 

The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. 

Key Responsibilities

Supervision

  • Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws.
  • Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. 

Customer Service

  • Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly.

Operations

  • Ensures all store policies and procedures are followed.
  • Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget.
  • Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys.
  • Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed.
  • Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed.
  • Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. 

Inventory Management and Visual Merchandising

  • Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse.
  • Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback.
  • Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team.
  • Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff.
  • Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process.
  • Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments.

Other duties as assigned. 

Key Qualifications

  • 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level.
  • Ability to stand for extended periods of time, walk frequent distances of up to a quarter of a mile at a time, and climb 10 steps.
  • Ability to work varied days and hours, including nights, weekends and holidays, based on business needs. Working at least 3 nights and 1 weekend shift is required. 
  • Some college coursework preferred
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Job Summary

JOB TYPE

Part Time

SALARY

$34k-50k (estimate)

POST DATE

01/13/2024

EXPIRATION DATE

07/09/2024

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The job skills required for Retail Supervisor (Part-Time) include Customer Service, Coaching, Leadership, Merchandising, Scheduling, Mentoring, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Supervisor (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Supervisor (Part-Time). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a RETAIL SUPERVISOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a RETAIL SUPERVISOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on RETAIL SUPERVISOR job description and responsibilities

Retail Supervisors must train, counsel, discipline and promote employees as they see fit.

12/11/2021: Anderson, IN

As the highest-level employee present at the store, Retail Supervisors will need to assist customers on a regular basis.

01/04/2022: Bergenfield, NJ

Supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

02/10/2022: Akron, OH

They are responsible for leading retail associates within the store.

02/09/2022: Ogden, UT

Responsibility for the development, performance and maintenance of the retail operations of the organisation, to produce efficient operations and delivery solutions, maximising performance and profitability against pre-agreed targets.

01/08/2022: Tucson, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on RETAIL SUPERVISOR jobs

Supervisors must define goals, communicate objectives and monitor team performance.

01/20/2022: Davenport, IA

Aspiring Retail Supervisors will need to show that they want the business to succeed and demonstrate commercial awareness, and show excellent multi-tasking skills.

12/23/2021: Everett, WA

Supervisors will need to be open, friendly and approachable with great communication skills.

01/05/2022: Houston, TX

Too unfocused and the supervisor won't give effective communication.

02/27/2022: Columbus, MS

The retail store supervisor's resume should therefore capture the Communication skills, knowledge, and experience to be able to effective manage the store on a day to day basis and achieve set targets.

12/14/2021: Galveston, TX

Step 3: View the best colleges and universities for RETAIL SUPERVISOR.

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