Theisen’s offers a $2.50/hr shift premium for Saturday and Sunday for all store locations !!

STORE FLOOR SUPERVISOR

Employment Type: Full Time

Supervisor: Store Manager

Job Description

To assist the store manager in operating a store that stresses the importance of customer service, maintains associate morale, provides training, and maximizes sales and profits.

Qualifications

• Bachelor’s degree in business related field preferred
• Minimum 2 years of related retail experience
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver’s license with clean driving record

Job Duties

• Assist manager with ensuring proper associate coverage throughout departments, and perform or assist with scheduling and time clock functions
• Monitor associate productivity and intervene as necessary, and ensure associates are following all procedures, dress code, wearing name tags, and completing paperwork
• Provide input for manager regarding associate performance evaluations
• Help identify projects and coordinate completion
• Perform opening and closing functions and prep of cash drawers
• Carry out directives of the managers as requested and liaise between manager and hourly associates
• Perform tasks normally required of associates in the majority of classifications
• Assist customers with their questions, needs, and loadouts
• Provide excellent customer service
• Run cash register as needed
• Assisting with straightening, facing, cleaning, stocking and recovery
• Other duties as requested by management

Required Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheet analysis
• Exhibit a high level of integrity and business ethics to handle sensitive and confidential information
• Excellent written and verbal communication skills and the ability to effectively express ideas or instructions to others
• Ability to ready and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, percentages, and volume
• Sufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store records.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
• Ability to work well under pressure with attention to detail and flexible in attending to new priorities as they arise
• Good decision-making and problem-solving skills and ability to make realistic and rational decisions based on logical assumptions and relevant facts
• Some knowledge in construction, maintenance, electrical, repair, plumbing, forklift and pallet jack operations is helpful but not required
• Ability to assign and evaluate work, recognize under-performing associates, coach, mentor, delegate, do planning, recordkeeping, reporting, supervising, and training
• Strong customer service skills
• Possess a positive attitude, good listening skills, patience and an outgoing personality

Benefits

Full Time eligible for:

• Competitive match on 401K
• Health, dental, vision, flexible spending account
• Short-term and long-term disability
• Life insurance
• PTO, holiday, and birthday-off pay
• Associate discount and many other benefits

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state or local protected class.

Job Type: Full-time

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Dyersville, IA 52040: Relocate before starting work (Required)

Work Location: In person