Progressive Leasing

Southfield, MI

Posted on Jan 20, 2022

Progressive Leasing is looking for Field Driver - Customer Assistance Representatives in Southfield, MI. This position is perfect for those who enjoy providing superb customer assistance in person and are looking for a job that doesnt require sitting at a desk all day.

This role is pivotal in the support of our Operations Recovery team, by ensuring a timely pick-up of returned merchandise from customers, as well as collecting on past-due accounts.

In this role you will have an opportunity to provide a world-class customer experience. This role requires daily travel and in-person visits to customer residences.

THE DETAILS Full Time Positions Available -Must be able to work a flexible schedule : -2 days / week 7 : 30 AM 4 : 00 PM, 3 days / week 11 : 30 AM 8 : 00 PM -Rotating Saturdays, 7 : 30 AM 11 : 30 AM -Sundays and Company Observed Holidays off! COMPETITIVE COMPENSATION MONTHLY BONUS How it works : -Base pay $18 / hour -Additional $2 / hour for the first 60 days guaranteed training bonus -Performance-based bonus paid monthly after training -Average monthly bonus of $5 / hour -Earn up to $15 / hour in bonus on top of your hourly rate based on your performance! -$1,000 Sign-On Bonus After 90 Days ESSENTIAL FUNCTIONS -Engage with customers at their residence to discuss past-due accounts and / or recover merchandise -Utilize company issued iPad, iPhone, and Door Knocking device app to ensure frequent communication with customers and team -Routinely lift, load and unload merchandise using a company provided vehicle and dolly -Secure and protect heavy merchandise during loading, transporting and unloading at regional Hub centers -Must be able to work in inclement weather conditions (rain, snow, heat, etc.

Learn and apply new information and methods to work in assigned area -Adhere to all quality and safety guidelines -Adhere to company Core Values and follow standard operating procedures -Perform other related duties as needed REQUIRED QUALIFICATIONS -Bilingual (English / Spanish Fluency) a plus -High School Diploma or GED required -Must be at least 21 years old, with a valid state drivers license;

in order to operate a CMV for interstate transportation -Must meet our driver qualification requirements which includes a satisfactoryMotor Vehicle Record(driving record) -Prior experience in customer service or sales strongly preferred -Must maintain a professional appearance Superb interpersonal, written and verbal communication skills -Previous warehouse, delivery and / or driver experience preferred -Able to regularly lift 50-75 lbs.

without assistance or push and pull up to 100 lbs. occasionally, using a dolly and other safety equipment -Experience handling money is preferred -Previous lease-to-own(LTO)experience strongly preferred WHAT WE OFFER -Full Health Benefits;

Medical / Dental / Vision / Life Insurance Paid Parental Leave -Company Matched 401k -Paid Time Off Paid Holidays Paid Volunteer Time -Diversity Alliance Resource Groups -Employee Stock Purchase Program -Tuition Reimbursement -Charitable Gift Matching -Job Required Equipment & Services Will Be Provided

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Last updated : 2024-04-23