You haven't searched anything yet.
About Us
The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.
Our Values
We Engage and We Listen
We Care and We Own
We Provide and We Ensure
We Appreciate and We have Fun
Description
As Front Desk Supervisor, you are responsible for all aspects of the front desk operations including: reservations, check-ins, check-outs, upgrades, room moves, billing, guest follow-up, and conflict resolution. You must maintain high standards in all aspects of internal and external service and embrace the Mountain Modern Motel service culture. You will oversee the front desk team, acting as a role model, sharing your expertise and continually working to inspire the best performance. You are responsible for providing support and ongoing training to build the skills and knowledge of your team. You must ensure you and your team members maximize the guest experience by achieving all service standards, maintaining consistent quality of service, exceeding expectations, and efficiently completing departmental objectives.
Responsibilities:
Requirements:
Full Time
$37k-52k (estimate)
08/16/2023
06/11/2024
yarrowcommunity.org
MT