Description

Catering Coordinator (Culinary Curator Extraordinaire)

About us: The Works® is a growing regional chain of community-minded cafés, dedicated to providing the highest quality food and friendliest customer service. Each of our cafés reflects the unique character and needs of the communities we serve. We are committed to sourcing healthy, local ingredients for our menu items, including bagels, breakfast and lunch sandwiches, soups, salads, smoothies, and fresh-baked sweets. Our mission is to contribute to the health and well-being of our communities, including our customers, our team members, and the environment.

Come experience our vibrant, community-oriented culture that promises to offer something new each day and opportunities to grow.

About you: Are you a passionate perfectionist who thrives in a fast-paced environment? Do you possess a desire to create unforgettable catering experiences that leave customers in awe? The Works is seeking a dedicated Catering Coordinator to join our team and bring their passion for communication, food preparation, attention to detail, and knack for orchestrating seamless catering pick-ups and deliveries. As a crucial member of our team, you will play a pivotal role in curating exceptional culinary experiences that make a positive difference in every customer’s catering occasion.

Job Overview: We are seeking a highly organized and detail-oriented Catering Coordinator to join our team in Concord, NH. As a Catering Coordinator, you will play a pivotal role in the successful execution of our catering process ensuring that every detail is meticulously planned and executed to exceed our customers’ expectations. Your exceptional food preparation, coordination skills, strong attention to detail, and ability to provide exceptional customer service will contribute to the overall success of our catering operations.

Position Type: Full-time and part-time positions available – shift begins at 4 a.m. and ends at 12 p.m. (noon)

Responsibilities Include:

• Event planning and coordination: collaborate with customers to understand their event requirements, including menu selection, dietary preferences, venue logistics, and special requests. Coordinate all aspects of the catering event, from initial planning to execution, ensuring a seamless and memorable experience for our customers. This includes preparing the catering order and the potential need for in-hospital delivery at Dartmouth Hitchcock Medical Center based on the customers selection.
• Menu customization: work closely with team members to develop customized orders based on customers' preferences, dietary restrictions, and catering needs. Provide recommendations and creative ideas to enhance the overall catering experience.
• Logistics management: coordinate all logistical aspects of catering such as communicating staff scheduling needs, transportation (including in-hospital catering deliveries at Dartmouth Hitchcock Medical Center), and setup arrangements. Ensure that all necessary resources are in place and that the catering runs smoothly from start to finish.
• Customer communication: Serve as the main point of contact for customers, providing timely and professional communication throughout the planning process. Address any inquiries, concerns, or last-minute changes, and proactively keep customers informed about the status of their catering arrangements.
• Quality control: Address any issues promptly and take corrective actions to maintain quality and customer satisfaction.
• Administrative support: Assist with administrative tasks, such as contact preparation, invoicing, and record-keeping. Maintain accurate catering order files including client information, event details, and post-catering feedback.

A successful candidate must be organized, and punctual. A positive attitude and friendly demeanor are essential. This position requires standing and walking for extended periods, as well as the ability to reach, bend, balance, and transport objects repeatedly during a shift.

Industry Leading Benefits:

• Employee discount on our nourishing meals
• Competitive pay, including pooled staff tips
• Paid vacations
• Comprehensive insurance coverage (medical, dental, and vision)
• Performance-based bonus opportunities

Join our team as a catering coordinator at The Works and be a part of our commitment to providing exceptional food and service to our customers. Apply now to start a rewarding career with opportunities for growth and a vibrant, community-oriented work environment.