Summary :

The Claims Reviewer will provide technical in support to the FEMA Hermit's Peak / Calf Canyon Claims Office in Sante Fe, New Mexico.

This position involves receiving, evaluating, and processing claims for compensatory damages for injuries resulting from the Hermit's Peak / Calf Canyon fires.

With 325,340 acres burned and 900 homes / structures destroyed, the role requires meticulous attention to detail and adherence to FEMA guidelines.

Utilizing Xactimate software, the claims reviewer will objectively review, investigate, process, and evaluate third-party claims.

Location : Sante Fe, New Mexico

Duties and Responsibilities :

• Provide technical assistance and expertise in support of the Hermit's Peak / Calf Canyon Claims Office (Claims Office), by receiving, evaluating, and processing claims for compensatory damages for injuries from the Hermit's Peak / Calf Canyon Fire.
• Communicate directly with claimants and / or claimant representatives to expedite claim processing, as requested by FEMA Navigators.
• Collaborate with local, state, and federal officials to identify eligible response, recovery, and mitigation activities.
• Advise clients on FEMA Public Assistance policy and documentation requirements.
• Prepare project damage descriptions, scope of work, and supporting documentation.
• Conduct site assessments in the field and prepare project documentation and cost estimates as required.

Qualifications :

Bachelor's degree with 5 years of experience in property inspection / assessment or a related field, OR 10 years of experience in a related field with at least 2 years' experience using Xactimate software.

Thorough knowledge of FEMA Public Assistance program, eligibility criteria, laws, regulations, and policies, as well as familiarity with other FEMA programs (e.

g., Individual Assistance, Hermit's Peak Program, etc.).

• Policy Interpretation : Ability to interpret complex insurance policy language, including exclusions, endorsements, and coverage limits.
• Damage Assessment : Proficiency in assessing property, flooding, and / or fire-related damage accurately, including understanding the extent of damage, required repairs, documentation, and associated costs.
• Clear and Effective Communication : Excellent written and verbal communication skills, with the ability to explain policies and regulations to claimants, FEMA Navigators, and other stakeholders effectively.
• Use of Technology : Proficiency in using Xactimate claims management software and other databases, technology tools to facilitate claim processing, documentation, and communication.

About Us :

We are an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

Job Posted by ApplicantPro

Last updated : 2024-05-23