FULL TIME WITH BENEFITS – Monday - Friday - starting rate $17.50-18.50 per hour based on experience and language skills

The Women’s Centers Advocacy Center located in Cherry Hill NJ supports the needs of patients at several independent, high-quality abortion and GYN Centers. Offering a stable, progressive work environment, our team welcomes committed individuals with a strong work ethic and positive outlook who support diverse cultures. This job is ideal for someone seeking exposure to reproductive justice and patient advocacy through challenging work in a progressive field.

Patient Advocate by Phone/In-Person Receptionist Responsibilities include:

• Monday - Friday 8AM to 4PM onsite
• Staffing the waiting room front desk to answer questions and assist patients
• Working with a team to offer patient-centered care through advocacy, education, empathy
• Scheduling patients for abortion care, pregnancy options counseling and collaborative care for patients seeking a pro-choice pregnancy plan
• Bilingual candidates preferred but not required. Spanish is most commonly needed but all languages welcome to interpret for patients and their loved ones throughout the patient care experience.

Ideal candidates possess:

• Interest in abortion as a reproductive justice issue
• General knowledge of reproductive systems
• Prior experience within multiple phone lines and/or call center experience or online chat systems a plus
• Prior experience in customer service
• Ability to type 40-60 works per minute
• Ability to manage two or more chats at a time

New college graduates are welcome to apply; some customer service experience is required.

The Women’s Centers are dedicated to providing patients with the best reproductive health care possible, and we are constantly raising our standards of care. We are active members of the Abortion Care Network and accredited by the National Abortion Federation and state Departments of Health.

Benefits: medical, dental, vision, life, Aflac, 401k with employer match

Hourly pay range $17.50 - $18.50 based on experience and language skills