Introduction

Do you want to join an organization that invests in you as a Nurse Navigator? At The Woman's Hospital of Texas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

The Woman's Hospital of Texas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Nurse Navigator like you to be a part of our team.

Job Summary and Qualifications

The Nurse Navigator functions as a member of the multidisciplinary team and serves as an advocate and educator for patients with all types of medical conditions.

The Nurse Navigator’s primary function is to support patients through complex healthcare environments for the optimization of care and outcomes. The Nurse Navigator facilitates patient follow-up through coaching, information transfer, and communication in order to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. The Nurse Navigator guides patients and families through the healthcare system by assisting with access issues in an effort to expediate timeliness of care and treatment. Navigators achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting to resolve barriers, providing education, and connecting with community resources. The navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. The navigator is responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division and facility goals (growth, quality, practice guidelines, etc). The navigator identifies opportunities to streamline care practice through evidence-based guidelines and ensures quality, patient-focused care.

In this role you will:

• Serves as a patient advocate
• Assesses the patient’s medical and psychosocial needs as it pertains to their primary medical or surgical condition for navigation.
• Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions.
• Identifies health disparities and assists in removal of these disparities.
• Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her own healthcare needs.
• Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway.
• Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technologic advances.
• Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work.
• Streamlines processes for patients by assisting with appointment scheduling in a compliant manner.
• Ensures the organization of appointments and explains the sequence of treatments.
• Ensures smooth transitions between care modalities, facilities, and providers.
• Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance.
• Reinforces patient-specific teaching as defined by the patient’s provider.
• Orients patient to hospital/provider logistics, if appropriate.
• Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider.
• Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by navigation program.
• Ensures appropriate patient data is available, including assessment and documentation.
• Serves as a patient advocate and multidisciplinary team member at these meetings.
• Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by navigation program.
• Ensures appropriate patient data is available, including assessment and documentation.
• Serves as a patient advocate and multidisciplinary team member at these meetings.
• Documents navigation activity timely throughout patient care continuum within the navigation application.
• Educates the patient and family regarding planned procedures, medications and treatments.
• Drives process improvement for navigation operation standards and efficiencies to provide better care to patients.
• Provides referring physicians ongoing status for navigated cases, including communication when navigation has concluded.

Qualifications:

• Bachelor's degree – Preferred
• 1-3 years of clinical experience – Required
• 3 years of experience in as a Nurse Navigator and/or patient educator in service line – Preferred
• Basic Cardiac Life Support (preferred if remote position) – Required
• Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. – Required
• Service Line Specialty Certification – Preferred

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Nurse Navigator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.