Job Summary

The Operations Warehouse Lead plays a key role in overseeing and coordinating operational activities within an organization. This position involves managing day-to-day operations, optimizing processes, and leading teams to ensure efficient and effective execution of business objectives.

Key Responsibilities

Operational Management

· Oversee and coordinate daily operations to ensure smooth workflow, timely delivery of products or services, and achievement of operational targets.

· Develop and implement operational strategies, policies, and procedures to enhance efficiency, productivity, and quality standards.

· Monitor key performance indicators and operational metrics to evaluate performance, identify areas for improvement, and implement corrective actions as needed.

Team Leadership and Development

· Lead and motivate operational teams, providing guidance, coaching, and support to team members to foster a culture of collaboration, accountability, and continuous improvement.

· Assign tasks, set priorities, and delegate responsibilities to team members, ensuring alignment with organizational goals and objectives.

· Conduct performance evaluations, provide feedback, and identify training and development opportunities to enhance team members' skills and capabilities.

Process Optimization and Improvement

· Identify opportunities for process optimization, automation, and streamlining of workflows to enhance operational efficiency and reduce costs.

· Collaborate with cross-functional teams to implement process improvements, standardize procedures, and integrate best practices across the organization.

· Monitor and evaluate the effectiveness of process changes, gathering feedback from stakeholders and making adjustments as necessary to achieve desired outcomes.

Resource Management

· Manage resources, including personnel, equipment, and materials, to ensure optimal utilization and allocation in support of operational activities.

· Forecast resource requirements, budgetary needs, and capacity planning to support operational goals and objectives.

· Coordinate with procurement, logistics, and supply chain teams to ensure timely availability of resources and minimize disruptions to operations.

Communication Engagement

· Communicate effectively with internal and external customer, providing updates on operational activities, performance metrics, and project milestones.

· Collaborate with senior management, department heads, and cross-functional teams to align operational initiatives with strategic objectives and organizational priorities.

· Foster positive relationships with customers, vendors, and partners, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Qualifications and Skills

· Proven experience in operations management or leadership roles, with a track record of successfully managing teams and driving operational excellence.

· Strong analytical and problem-solving skills, with the ability to analyze complex issues, develop solutions, and make data-driven decisions.

· Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams, build trust, and foster a collaborative work environment.

· Proficiency in project management methodologies, process optimization techniques, and operational planning tools.

· Excellent communication skills, both verbal and written, with the ability to effectively communicate with diverse audiences and stakeholders.

· Strategic thinking and business acumen, with the ability to align operational initiatives with organizational goals and drive sustainable business growth.

· Flexibility and adaptability to thrive in a dynamic, fast-paced environment, managing multiple priorities and deadlines effectively.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 3 years

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Pittsburgh, PA 15238: Relocate before starting work (Required)

Work Location: In person