Sales & Marketing Coordinator/Executive Assistant to

the General Manager

The Westin Verasa Napa

Location: USA –Napa, CA

Type: Non-Exempt (Hourly). The range of

pay is $28-$31/ Hour

Category: Hotel/Resort, Guest Services

The Westin brand is built on four unique differences -

tradition, distinctive hotels, products and service. We look for 'people who

make the difference', a Westin legacy where associates deliver a consistent and

memorable level of service all the time.

Responsibilities

Assist the Director of Sales & Marketing with marketing

related initiatives and support all sales team processes for The Westin Verasa

Napa. In addition to the primary areas of responsibilities, this position

provides support for the DOSM and the General Manager.

Key Responsibilities

Sales Support:

• Responsible for all
• incoming calls to the sales and catering departments, and for forwarding/
• following up appropriately based on current territory assignments.
• Responsible for Group,
• Catering and Transient Lead distribution through ISAC and other online
• based lead sites based on territory.
• Marriott Sales software Champion
• (industry-specific database software), including attending online and in
• person training to ensure updated knowledge base. Key Operators are
• responsible for creating and updating all merge forms & fields in
• Marriott sales software (contracts, letters, notes, etc)
• Attend sales meetings
• Prepare Monthly, weekly,
• and ad hoc reports in Excel, Powerpoint, Marriott sales software as needed
• for the sales and marketing team. Send Daily Event posting to front office
• supervisors on a weekly basis.
• Build and create
• bookings and BEO’s (Banquet Event Order) for all internal Westin/ La Toque
• meetings.
• Coordinate the file
• closing process, including requesting & approving SPP point submissions,
• re-filing hard file, sending thank you letters and survey requests.
• Administration of the
• sales checkbook as requests are processed.
• Provide assistance to
• clients
• Coordinate filing system
• for past events, and current BT/ marketing contracts.
• Support catering sales manager by contracting and
• servicing catering groups of 6 to 24 people
• Create contract addendums, introductory letters,
• appropriate property information, contracts, proposals and tentative
• schedule of events for assigned\\groups.

Marketing:

• Assistance with
• marketing collateral, including flyers, sales kit and ads. Maintain
• correct collateral stocks at all time (sales collateral, food &
• beverage menus, etc.).
• Update website along with Marriott Field Marketing Team

Executive Assistant to General Manager:

• Manage
• General Manager's calendar and schedule appointments.
• Screen
• incoming calls, respond and/or direct to the proper source.
• Arrange
• travel plans and itineraries, compile documents for travel-related
• meetings
• Perform
• Administrative and Office Support Activities (filing, copying,
• distributing mail)
• Prepare,
• revise, and format excel spreadsheets, power-point presentations, reports,
• and other written documents.
• Plan
• and assist the coordination of external events
• Schedule
• and coordinate meetings and special projects.
• Coordinate
• special projects as assigned.

Other:

• Administrative support for
• DOSM.
• Maintain the office cleanliness and organization
• Monthly and ad hoc reporting
• for owners’ meetings and town hall meetings.
• Respond
• to all donation requests, including printing and tracking of all Gift
• Certificates.
• Order supplies for the
• hotel.
• Manage functionality of
• main copier; call for servicing.
• Assist other departments
• from time to time at the request of the GM or DOSM.
• Other duties as
• assigned.

Regular attendance in conformance

with the standards, which may be established from time to time, is essential to

the successful performance of this position. Employees with irregular attendance

will be subject to disciplinary action, up to and including termination of

employment.

Due to the cyclical nature of the

hospitality industry, employees may be required to work varying schedules to

reflect the business needs of the hotel. In addition, attendance at all

scheduled training sessions and meetings is required.

Upon employment, all employees

are required to fully comply with Westin rules and regulations for the safe and

effective operation of the hotel’s facilities. Employees who violate

hotel rules and regulations will be subject to disciplinary action, up to and

including termination of employment.

General Skills Description

BA or BS degree preferred; high school diploma required.

2 years marketing experience – preferably in hospitality

Skills and Knowledge

The individual must possess the following knowledge,

skills and abilities and be able to explain and demonstrate that he or she can

perform the essential functions of the job, with or without reasonable

accommodation, using some other combination of knowledge, skills, and

abilities:

Physical Demands

Sitting at a desk for the majority of the day. Walking

and standing are required the rest of the working day. Length of time of

these tasks may vary from day to day and task to task.

Must be able to lift up to 15 lbs. occasionally.

Requires grasping, writing, standing, sitting, walking,

repetitive motions, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of

communicating with guests, supervisors and other employees.

Vision occurs continuously with the most common visual functions

being those of near vision and depth perception.

Requires manual dexterity to use and operate all necessary

equipment.

Must have finger dexterity to be able to operate office

equipment such as computers, printers, multi-line touch tone phone, filing

cabinets, FAX machines, photocopiers, dolly and other office equipment as

needed.

Grooming

All employees must maintain a neat, clean and well-groomed

appearance per Westin standards.

This job description is not an exclusive or exhaustive list

of all job functions that an employee in this position may be asked to perform

from time to time.

About The Westin Verasa Napa

The Westin brand is built on four unique differences - tradition, distinctive hotels, products and service. We look for 'people who make the difference', a Westin legacy where associates deliver a consistent and memorable level of service all the time.

Pay: $28 - $31 / hour

Job types: Full-time

Education: No education required

Work location: On-site