126 front desk agent Jobs in atlanta, ga
Fairfield Inn Atlanta Airport is Hiring a Front Desk Agent Near Atlanta, GA
The Fairfield Inn & Suites by Marriott Atlanta Airport South is a reputable hotel dedicated to providing exceptional guest experiences. Our team is committed to delivering outstanding service and creating memorable moments for our guests. We are currently seeking a talented and friendly Guest Service Agent to join our growing family. Flexible Availability is required to work both a 7am - 3pm or 3pm - 11pm shift.
Responsibilities:
- Greet guests with a warm and friendly demeanor as they arrive at the hotel.
- Efficiently handle guest check-in and check-out processes.
- Provide information about hotel amenities, services, and local attractions.
- Address guest inquiries, requests, and concerns promptly and professionally.
- Ensure accurate billing and payment processing.
- Maintain a clean and organized front desk area.
- Assist with reservations and room assignments.
- Collaborate with other hotel departments to meet guest needs.
- Resolve guest issues and concerns to ensure their satisfaction.
- Uphold the high standards of the Marriott brand for guest service excellence.
- High school diploma or equivalent.
- Previous customer service or hospitality experience is preferred.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and attention to detail.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Familiarity with hotel reservation and check-in/check-out systems is a plus.
- Knowledge of the Marriott brand and its commitment to guest satisfaction is a plus.
We highly value our employees and offer a competitive benefits package, including:
- Health insurance
- Retirement plan
- Paid time off
- 401K matching
- Employee discounts on Marriott hotel stays
- Opportunities for ongoing training and career development
- A supportive and inclusive work environment
Auro Hotels is an international company with a portfolio of 37 hotel properties. We design and build stunning hotels with thoughtful touches that will make guests feel at home.
Compensation :
Starting Pay: $16.00/hr Benefits
Legal:
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Job Summary
Full Time
$27k-36k (estimate)
05/05/2024
05/20/2024
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
