The Wellsville Group dba Ashley - Johnstown

Now Hiring Full Time Office Manager – Retail Operations Coordinator

Who Are We? The Wellsville Group dba Ashley is a top 10 Ashley licensee that has been in the furniture business for over 55 years. We are proud to offer our customers a trusted brand & the #1 name in furniture & mattresses. We believe in "Delighting our Guests, Turning Houses in Homes & Changing Lives for the Better Together."

As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management & the sales team. You’ll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented & process driven.

Why The Wellsville Group?

• Competitive Weekly Pay – This position starts at $15/hour
• Quarterly Bonus Opportunity – Every 3 months, a max potential bonus of $2400 can be earned
• Desirable Retail Schedule – full-time 5-day work week, 8am-5pm with Sunday’s & 1 weekday off
• Paid Time Off 3 Paid Holidays 2 Personal Days to Use as You Choose
• Health Insurance - we offer various options for medical, vision & dental coverage
• Generous employee discount
• Short-term & Long-term disability
• 401K Retirement Plan
• Long-Term Career Opportunities - many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career
• Perks – As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level.
• Team environment, supportive management, lunch perks & more

What You'll Do...

• Audit all sales & payment transactions within retail location
• Receive weekly merchandise transfer trucks
• Conduct & reconcile weekly inventory /Complete inventory cycle counts on showroom floor
• Review missed punches & overtime hours for showroom team members
• Assist with maintaining schedule for showroom team members
• Partner with GM weekly to help support needs of sales team
• Conduct trainings on current systems & processes for all team members
• Facilitate building maintenance, technician & IT needs
• Partner with Customer Service Center on resolving customer service concerns
• Review guest accounts for payment breakdowns & service resolutions
• Reconcile showroom funds monthly
• Assist merchandise & design team by generating tags, resolving inventory & SKU discrepancy
• Generate routine reports outlined by GM or Corporate Operations
• Serve as a liaison between Corporate Support Departments & Retail location
• Update/assign walkie talkies
• Oversee office & cleaning supply list
• Encompass the Company’s Vision, Mission & Values daily

What We're Looking For...

• Full availability to work a full-time retail schedule including Saturdays!
• Ability to define problems, collect data, establish facts & draw valid, actionable conclusions
• Ability to interpret & follow a variety of instructions given in many forms
• Working knowledge of Microsoft office, STORIS, & point of sales programs
• Strong attention to detail & excellent organizational & time management skills
• Strong verbal & written communication skills; knowledge of proper spelling & grammar
• Ability to communicate effectively both verbally & in writing with co-workers, colleagues & external contacts
• Ability to be high productive in an autonomous environment with the ability to ask for guidance when needed
• Strong interpersonal skills and strong sense of ethics
• High School Diploma or GED
• Prior retail operational experience preferred

Keywords: retail, customer service, full-time, Buckle, Best Buy, full time, hiring immediately, problem-solver, detail-oriented

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• Are you able & willing to work a full time schedule 8am-4:30pm with Sunday's & one other weekday as your 2 days off?
• Do you have reliable transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• customer service or retail: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)

Ability to Relocate:

• Johnstown, PA 15904: Relocate before starting work (Required)

Work Location: In person