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The Wellspring Alliance for Family is Hiring a Donation House Advocate -Part-time (Morning Hours) Monday-Friday Near Monroe, LA
Job Title: Donation House Advocate - Part-time (Morning Hours) Monday-Friday
Job Purpose:
The Donation House Advocate is responsible for accepting and sorting donations, arranging drop of dates and times for donations and escorting battered women and their children to the donation house. The Donation House Advocate is responsible for working with area businesses in the community on developing relationships to receive new donated items for the agency donation house.
Experience & Knowledge:
Two years experience working with people
Computer and technological skills
Knowledge of organization and facility management
Skills and Abilities:
Must be sensitive to the needs of others
Maintains confidentiality
Has the ability to work with adult and child survivors of domestic violence in a manner that is non-victimizing
Communicates and interacts effectively with other staff, survivors of domestic violence, volunteers and community members from various backgrounds
Maintains poise in crisis situations
Promotes a spirit of cooperation
Exhibits flexibility in the work environment
Possesses the ability to work as part of a team that empowers survivors of domestic violence
Organizational skills and time management skills
Accepts change
Effectively plans and arranges work responsibilities
Possesses verbal, written and technological communication skills, including the ability to record with clarity and promptness
Maintains personal appearance consistent with agency standards
Assumes responsibility for personal learning
Core Values of Staff:
Compassion. We act with compassion toward others and work for the good of others by respecting people as the authors of their own lives.
Customer Service. We work to delight our customers, both internal and external
Integrity. We act with the integrity that promotes the highest confidence, trust and accountability
Leadership. We demonstrate leadership in our organization and the community.
Teamwork. We work as a team, achieving more collectively than individually.
Related Training Courses/Programs:
Orientation
On-going in-service training on domestic violence and related issues
Crisis Intervention
Residential staff meetings and trainings
Principal Duties and Responsibilities:
Ability to oversee the day to day operations of the Hope Chest by
Receiving, sorting, and solicit donations from area businesses and inventory control of donations
Coordinates the receiving of donations by established an inventory list and maintain a list of items needed to maintain the inventory needed.
Maintains proper documentation by completing agency and funder paperwork in a timely, efficient and accurate manner
Provides for survivor physical and emotional needs by
Establishing personal rapport with individual survivors, maintaining shelter and Dana House (Donation House) security, distributing basic need items, and arranging transportation for survivors as needed, etc.
Demonstrates concern for others by listening carefully and without judgment.
Conducts in-takes on new admissions to the safe shelter by interacting with other staff to determine eligibility, welcoming women (and their children) to the shelter, and work with to see that basic needs meet through donations from Danna House (Donation House).
Maintains the cleanliness and maintenance of the Dana House (Donation House) by
Keeping donations sorted and properly stored
Coordination clean up dates with domestic violence staff and volunteers as needed.
Coordinates all maintenance activities and follow-up on such activities to ensure they are done in accordance to agency procedure and appropriate standards.
Exhibits initiative by
Developing a plan of action and expressing ideas for program and/or operational improvement.
Assures quality service by
Enforcing program guidelines, Department of Children and Family Services (DCFS) program standards, and agency procedures.
Assumes responsibility for professional development by
Attending relevant workshops, seminars and agency staff meetings and trainings.
Contributes to the team effort by
Communicating effectively with other staff persons,
Exhibiting a willingness to help other staff,
Demonstrating flexibility in work situations,
Engaging in friendly, supportive and cooperative contacts with others.
Maintains safety of clients and staff at all times by:
Complying with agency procedures, rules and regulations
Performs other duties as related to the position and as assigned
Work non-traditional hours and/or alternate schedule during special projects or to meet agency deadlines