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Description
Responsible for building working relationships, solving problems and supporting patients while they learn the coverage options on both a federal and state level. An On-Site Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients. They work as part of a team in a Hospital environment and also on an independent level. The On-Site Patient Advocate must ensure that methodologies, policies and procedures are deployed to guarantee the highest quality standards with “patient first ideology” as a goal.
Supervisor
The WellFund Onsite Manager
Department
The WellFund On-Site Team
Essential Duties of the Position
Responsibilities of the Position
Requirements
Difficulty of Work
Work activities are performed independently, utilizing basic guidelines as standards of performance. The incumbent must deal with a variety of reports, documents, and computer systems, and must utilize good judgment in carrying out job duties. Advice and guidance may be sought from the department’s Manager as warranted to ensure the provision of quality service.
Responsibility
The incumbent works in a team concept, but works independently on his/her own. Work is somewhat independent in nature. The incumbent makes a substantial impact on the patient.
Personal Work Relationships
The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates.
Full Time
$38k-51k (estimate)
03/07/2024
06/04/2024
thewellfund.org
Greenwood, IN
<25
The following is the career advancement route for On-Site Patient Advocate positions, which can be used as a reference in future career path planning. As an On-Site Patient Advocate, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary On-Site Patient Advocate. You can explore the career advancement for an On-Site Patient Advocate below and select your interested title to get hiring information.