We are currently seeking a Customer Service / Order Entry Clerk for our busy Central Services Dept. This is an excellent opportunity to join our team!

We are located close to downtown Minneapolis, with free parking available!

Job Summary

This position receives requests for quotations, stock orders, and information from customers. Makes quotations on standard items, writes and prepares for order entry, and relays pertinent information to customers. Coordinates with other departments in handling purchase orders and providing service to customers. Prepares and processes return of product to vendor following departmental procedures and vendor specifications.

Position Responsibilities:

• Receives requests for price quotations, orders, order changes, adjustments, and cancellations directly with customers
• Achieves and maintains rapport with customers
• Assists in the assembly, packaging, premium inclusion and marking of frames
• Utilizes DVI to check status of product, process billing, and process credits
• Responsible for preparing & processing product return
• Coordinates & prepares monthly eyewear frame-kit mailings
• Uses PC to retrieve customer information, order status, & stock status information
• Works closely with vendors; placing orders, order status
• Performs other duties as assigned

Experience/Qualifications

• High school diploma, GED or equivalent, plus two (2) years of relevant work experience
• Experience with DVI preferred
• Demonstrated ability to deal with customers
• Typing skills and basic knowledge of PC’s & Microsoft Office
• Strong verbal and written communication skills
• Must be organized and detail oriented
• Reading & numerical accuracy for order entry required
• Must be able to lift up to 50 pounds and move up to 100 pounds

Benefits

• Competitive Salary
• Medical Insurance
• Dental Insurance
• Life Insurance
• LTD
• PTO
• 401(k) with company match

The Walman Optical Company is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees’ worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.

If you are interested in becoming part of the Walman Team please apply online today.

The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.