Zee Company, a member company of the Vincit Group, is seeking full-time Sales/Service Technician for our Water and Energy division. The Vincit Group is a single source provider with a network of eight member companies that deliver maximum efficiency through the vertical integration of chemical services, contract sanitation management, as well as automation and engineering solutions. The Vincit Group Services provides IT, finance, marketing and human resources support to the member companies. We currently have over 9,000 associates among all member companies in the organization.

Zee Company is a respected leader in engineered chemical treatment programs for sanitation, intervention, water, wastewater, and process systems with over 1,500 products available. Our clients include some of the most prestigious and well known food brands in the world, and we protect their brand names by ensuring that their products are free from bacteria that could contaminate the nation’s food supply. Privately held and headquartered in Chattanooga, Tennessee with distribution centers strategically located throughout the nation, we are a national leader in Chemical Application.

For more information on Zee Company, visit our website at

http://www.vincitgroup.com/zee/

JOB SUMMARY

The Sales/Service Technician for Water & Energy plays a direct role in ensuring customer satisfaction by servicing a majority of the existing Zee accounts in his or her area. Inspect customer water system equipment, and prepare service estimates. Obtain water samples for field analysis, or to send to home office for further analysis when needed. Creates analysis write-ups, and contacts customers to recommend treatment to control levels of substances in water. Explains merits of treatment programs to educate customer on benefits of purchasing them. Attempts to resolve problems encountered with customer's water-treatment process. Performs follow-up test on water in customer water system, utilizing test kit, knowledge of chemical treatment, and reference manual. Explains test results to customers. Observes changes in customers’ water analyses and recommends amount, and type, of chemical additives necessary for water treatment.

ESSENTIAL JOB FUNCTIONS

• Estimates and advises customer of service costs to correct water-treatment process problems.
• Monitor customer preferences to determine focus of sales efforts.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
• Resolve customer complaints regarding sales and service.
• Maintain customer records, using automated systems.
• Monitor customer preferences and utilization to determine focus of sales efforts and appropriate stock levels.
• Inspects, tests, and observes chemical changes in water system equipment, utilizing test kit, reference manual, and knowledge of chemical treatment.
• Prepare sales contracts for orders obtained, and submit orders for processing.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Completes special projects upon requests, and other duties may be assigned.

POSITION REQUIREMENTS

Required: Must possess strong customer service focus, social and interpersonal skills, active listening skills, and effective communication skills. Must be able to excel in a fast paced environment and meet time-sensitive deadlines. Ability to travel ≥75% of the time (mostly by car) to visit customers and work with distributors throughout sales territory. Ability to worknights (2nd or 3rd shift) with sanitation crews to provide product training and service.

Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Mechanical aptitude highly desirable. Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

EDUCATION

Required: High school diploma or GED

Preferred: Post-secondary education preferred.

EXPERIENCE

Required: 0-2 years of previous sales experience.

Preferred: 1-3 years of experience working in chemical, sanitation, food protection, food manufacturing or related field. Working knowledge of Microsoft Outlook, Word, and Excel highly preferred.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Travel requirement:

• Up to 75% travel

Education:

• High school or equivalent (Required)

Experience:

• Water treatment: 1 year (Preferred)

Ability to Relocate:

• McKinney, TX: Relocate before starting work (Preferred)

Work Location: On the road