About the Role:

The ideal candidate will have a cheerful disposition, contagious personality, strong communication skills, and present a very polished, professional image to members and visitors alike. This candidate should be articulate and organized with the ability to multi-task in a fast-paced business environment. We’re looking for a quick-learning self-starter that thrives in an ever-changing, fast environment.

This position is the first impression and front face of The Village Suites. The Member Coordinator is the person who makes everyone feel welcome when they walk into the building. This individual must have great communication skills with the ability to navigate multiple personalities with ease, including working through challenging customer service situations with grace and respect. This role requires wearing many hats, strong multi-tasking skills, and must be detail-oriented but can also see who’s coming from a mile away.

The Member Coordinator serves as the social chair for the business while organizing and planning social and networking functions for members in the center. This position also serves as the liaison between our members and our IT company; a strong aptitude for technology is necessary.

Responsibilities include:

• Greeting guests and members entering and exiting the building with a welcoming, cheerful “hello” and smile.
• Answering the phones and routing calls as needed.
• Signing for deliveries and receiving and sorting mail and packages to their internal destinations.
• Assisting with social media presence and email marketing.
• Helping team members with projects such as the center newsletter and event flyers as needed.
• Perform move-in/move-out functions for all member setups and move-outs.
• Inputting and maintaining accurate data across software platforms.
• Management of local vendors.
• Ordering and maintaining office supplies and inventory.
• Maintaining shared space cleanliness.
• Works alongside the General Manager to develop connections between members, including member introductions, event support, email and print communications.

What’s Required:

• 1-2 years of work experience in hospitality or customer service.
• Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint.
• Exceptional organizational and multi-tasking experience.
• Experience learning new software programs and a medium comfort level around new technology.
• Knowledge of Social Media platforms (text, image and video) for marketing purposes a plus.
• Good written and verbal communication and interpersonal skills.
• Ability to go up and down multiple flights of stairs several times daily.
• Able to lift items up to 25 lbs.

If you're ready to be part of a forward-thinking team in the vibrant world of coworking and flex space management, apply now! Join us at The Village Suites, where your passion for hospitality and innovation will thrive.

Candidates with a background in hospitality are encouraged to apply.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: No less than 20 per week

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you looking for Full-time or Part-time?
• Are you able to work 10:00am to 3:00pm?

Experience:

• Customer Service: 2 years (Preferred)
• Front desk: 2 years (Preferred)

Ability to Relocate:

• Houston, TX 77005: Relocate before starting work (Required)

Work Location: In person