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The Fabrication Project Specialist will be the main point of contact in managing the customer quote and order process from start to finish, including coordinating with internal and external contacts as needed to facilitate all aspects of each customer project as assigned by supervisor.
FABRICATION PROJECT SPECIALIST RESPONSIBILITIES:
Manages complex customer orders from start to finish, including all open orders, quotes, returns, claims, pricing discrepancies, expedited purchases/orders, loose material substitutions, etc., until the issues have been resolved and all phases of the order are complete.
Manages all elements in creating customer quotes, including, loose material, stocklisting, fabrication, etc. Determines margins, freight costs, pipe costs, and other financial elements that directly impact branch profitability based on pre-defined pricing strategies.
Manages daily production meetings, including developing the load schedule, production schedule, and reviewing open back orders and expected receipts and truck schedule with other facility managers.
Schedules shipment of product with regard to customer requirements and cost to branch.
Negotiates pricing and material deadlines.
Acts as main point of contact within branch for customers as assigned by supervisor, including following up on lost quotes, being available to the CSRs to help resolve daily issues arising with customers and departments, managing complex problem resolution, and fielding inquiries and orders when Customer Service Representatives are not available.
FABRICATION PROJECT SPECIALIST REQUIREMENTS:
Minimum 2-yr degree in a technical field or 4-5 years previous experience in industry required.
Minimum 2 years project management experience required.
Minimum 2 years experience in a customer service/order entry role required. Experience with JDE, Hydralist, and other Viking systems preferred. Fabrication listing experience preferred.
FABRICATION PROJECT SPECIALIST BENEFITS:
Medical, Dental, Flexible Spending Accounts, Vacation, Holidays, Life Insurance, 401k, Tuition Reimbursement, Fitness Center Reimbursement, Boot Reimbursement
You should be proficient in:
Salary info:
$26.44 - $31.25 / hr
Full Time
Wholesale
$77k-98k (estimate)
05/13/2024
07/11/2024
vikinggroupinc.com
OCOEE, FL
500 - 1,000
2001
TED COLLAZO
$500M - $1B
Wholesale
For nearly 100 years the name Viking has represented global leadership in fire protection. Today, the companies of the Viking Group (Viking Corporation, Viking SupplyNet, Viking Fabrication Services, and Viking Plastics) provide independent fire sprinkler contractors with integrated solutions for any fire protection challenge. The Viking Group provides customers with the following advantages: Quality: Our reputation for quality has been developed by focusing on continuous improvement in all elements of our business from the products we manufacture to the services we provide. Breadth: The larg...est selection of fixed fire protection products and services ensures single-point solutions for any fire protection challenge. Support: Knowledgeable and experienced customer service and technical support at every point in the project process. Innovation: From valves that are easier to install and maintain, to automated fabrication capabilities, Viking's product innovations have been developed by understanding the needs of our customers. Availability: With 50 company-owned locations worldwide, and a host of independent distribution partners, Vikings products and services are available when and where our customers need them.
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