Description

JOB TITLE: HOUSE ATTENDANT

USUAL TIME OF WORK SHIFT: Varies with facility needs. Some full-time positions and some part-time positions.

BREAKS: Two breaks, and one ½ hour lunch.

OVERTIME: Seldom, as necessary

MACHINES USED: Powered Industrial-size floor/carpet maintenance scrubbing & waxing machines, vacuum cleaners

TOOLS USED: Mops, brooms, general cleaning non-powered equipment

ASSISTIVE DEVICES: Cleaning supply pushcart, related equipment, housekeeping pushcart, step stools,

SAFETY CLOTHING/EQUIPMENT: Employee Uniform, protective gloves, eye protection

SKILLS & ABILITIES REQUIRED: Speak, read, write, and understand the primary language(s) used in the workplace.

DESCRIPTION OF WORK PLACE/WORKSTATION: The work takes place at a variety of locations at a hotel facility. The surfaces at the locations are cement, carpeted, tiled, or have wood flooring. Most of the work locations are both well-lit and temperature controlled. The House Attendant may be exposed for limited periods of time to various weather conditions when cleaning landings and other outdoor areas. The areas where the House Attendant performs most of the cleaning are guest rooms, bathrooms, lounges, lobbies, landings, elevators, stairways, kitchens, and locker rooms.

DESCRIPTION OF JOB TASKS/PURPOSE: The House Attendant’s primary responsibility is to clean areas at the resort facility where guests have spent or will spend time during their stay. The House Attendant devotes the workday to cleaning guest rooms, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other common areas at the facility. He/She assists housekeeping staff with linen processing duties, as required.

On a typical day, the House Attendant performs the following duties:

1. Moves and arranges furniture

2. Turns mattresses as required

3. Hangs drapery

4. Polishes metalwork

5. Collects soiled linen

6. Stores linen supplies in linen closet

7. Replenishes bathroom supplies

8. Refurnishes guest rooms with towels and other supplies

9. Stocks cleaning cart with appropriate supplies for shift

10. Delivers the following to guest rooms: a) television sets b) ironing boards c) high chairs d) baby cribs/beds e) small refrigerators/microwave ovens

11. Removes debris from and cleans driveways and garage areas

12. Sweeps, scrubs, waxes, and polishes floors using brooms, mops, and powered scrubbing and polishing machines

13. Deep-cleans rugs, carpets, upholstered furniture, and drapery using industrial cleaning equipment.

14. Washes walls, ceilings, windows, door panels, sills, and woodwork

15. Empties waste baskets and ash trays

16. Empties trash in disposal area

17. Replaces light bulbs

18. Performs other duties as assigned by management

Qualifications

• Ability to work as a team
• Good Communication and Customer Service skills
• Ability to lift up to 25 lbs occassionally
• Ability to pull and push work-related equipment, such as a loaded laundry over uneven and sloping surfaces
• Ability to bend, twist, stoop, and pull
• Ability to sit, stand, walk, or kneel for a long period of time
• Ability to manipulate, turn, and grasp objects of different sizes and weights
• Ability to follow verbal instructions 
• Ability to work independently without direct supervision and manage time efficiently