Vancouver Clinic is seeking a full-time Clinic Assistant to join our Family Medicine department at Battle Ground location. This role is administrative/clerical in nature, not clinical. Previous healthcare experience and Epic EHR strongly preferred. The schedule for this position is Monday through Friday 8:30am to 5:30pm Hourly compensation minimum is $17.80, hiring rate dependent on qualifications and professional experience. Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees. In this role you will support the clinical team by performing administrative tasks that are critical to providing excellent patient care. The Clinic Assistant assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: Supports team by scheduling appointments from phone calls and during checkouts and recalls. Assists in providing information for appealed insurance claims. Responsible for processing urgent referrals. Offering administrative support for prior authorizations related to prescriptions. Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.). Processes paperwork for FMLA, ADA, and Workers Compensation for patients. Answers incoming calls and is the primary contact to answer questions from the Patient Service Center. Receives incoming faxes for the team and distributes to assigned clinical staff. Follows patient referrals. Gathers and locates patient records. Processes and addresses non clinical errors within EPIC. Manages out of office basket assignments, APC Schedule holds, and DoD assignments Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates. Specific administrative duties and responsibilities can vary as required by the department. EDUCATION AND EXPERIENCE: High school diploma or equivalent required. Two years’ experience in an administrative health care environment strongly preferred. Prefer those with Epic EHR experience. Pay Range: $17.80 - $24.91 The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job. We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements. Vancouver Clinic CARES! Compassion. Advocacy. Respect. Excellence. Safety. Our mission is to provide a culture of compassion and respect for our patients and for one another, while delivering excellent high-quality care. Our employees are vital to our growth and progress, and with that objective we embrace diversity and endeavor to create conditions that provide everyone with an equal opportunity to succeed in a safe environment. If your passion lies in helping others, we invite you to apply with us today!