Notary Required - Retail Sales Associate - The UPS Store

The Notary Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Sales Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Perform notarial acts, including but not limited to acknowledgments, jurats, and oaths
• Provide excellent customer service to clients seeking notary services
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
• Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
• May open and/or close the store and perform end-of-day accounting, etc.
• Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
• Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites

QUALIFICATIONS

• Must be a commissioned Notary Public in the State of California
• Previous experience in retail sales or customer service is preferred
• Familiarity with point-of-sale (POS) systems is a plus
• Excellent sales skills with the ability to upsell additional services
• Strong organizational skills to maintain accurate records and documentation
• Proficient in using technology and comfortable with technical sales processes
• Ability to operate a cash register and handle financial transactions accurately
• *Hiring Bonus is paid out prorated every 3 months up until 1 year of employment*
• Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule

Weekly day range:

• Monday to Friday

Work Location: In person