This job application is for UPS Store in Cockeysville.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES :

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATION :

1. Notary 1st preference.
2. Positive and energetic
3. Retail Customer Service Experience required (Minimun 6 Months)
4. Exhibits an active attention to details
5. High school diploma or GED required
6. Career driven for advancement
7. Fast learner with strong organizational skills
8. Reliable/dependable (punctual and works when scheduled)
9. Able to work a flexible schedule to include weekends (Saturdays and Sundays)
10. Proficient computer skills, including Microsoft Office (Word, Excel, Outlook)
11. Must have a reliable transportation to work everyday.
12. Able to lift up to 50 lbs.