The Center Associate is responsible to deliver world class customer service to all retail customers. They receive and process packages for courier shipment, operate copiers, fax machines, binding equipment, laminating machines, and point of sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

The following is a representative list of the duties and responsibilities associated with this position:

• Deliver outstanding customer service to walk-in customers and telephone inquiries
• Continuously practice good listening skills with customers and UPS Store team members, and leadership
• Take ownership of the customer's shipping problem and offer viable solutions
• Take action to learn all product and service offerings, alternative solutions, and industry trends
• Operate all equipment, software, and devices in an expert fashion and be willing to teach others
• Maintain a clean and safe working environment

Requirements:

• High school diploma required
• Willing/able to work a 25-35 hour week for a 6-7 day work week
• Strong communication and interpersonal skills
• Prompt, reliable, and responsible
• You should either currently be an NC Notary Public or be eligible to become a Notary Public within 30-days of hire. This is a job requirement and no exceptions will be made. Go to: https://sosnc.gov/notary/qualifications.aspx
• Able to lift 50 pounds
• Detail oriented, organized, and able to multitask in a fast paced environment
• High energy level
• Excellent computer skills and quick to learn new software
• Able to stand for long periods of time

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Retail Associates & Cashiers: 1 year (Preferred)

Work Location: In person