The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.

He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Must be able to attend two weeks of training in Baldwinsville, NY.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
• We are specifically looking for someone to work Mondays, Tuesdays, and Saturdays.
• Shifts available between 4 and 8 hours

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40 pounds
• Willing and able to work 20 to 25 hours per week
• Saturday availability is a requirement for this position

BENEFITS

• Employer Subsidized Health Insurance
• Aflac
• On-Demand Pay

ADDITIONAL PROS

• Scheduled Time Off is approved and submitted via phone app
• Store closes at 6 : 30p during the week and 5p on Saturdays, and 4p on Sundays
• Family Owned / Locally Operated
• Quarterly Bonus Program
• Positive Economic Outlook
• Cross training available
• Promote from within culture
• Structured career path
• Structured Training Program
• Job Stability - We are an "essential business"
• Schedule is published two weeks in advance

Last updated : 2024-05-07