The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Receive, sort and place mail in mailbox modules accurately.
• Take in Mailbox holder packages, appropriately log then into the system, and place them in the appropriate location so they are easily accessible when the mailbox holder comes to retrieve the package.
• Record all sales transactions on POS and accurately process cash, checks, and credit card transactions.
• Pack contents for shipping using established procedures and products.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, and informing appropriate personnel of inventory levels for re-ordering supplies.
• Close out of POS to include: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with Company policy and procedure.
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
• Perform Notaries, meet the requirements of becoming a California State Notary Public (which we pay for).

*Please see the requirements of becoming a California State Notary Public before applying which can be found at https://www.sos.ca.gov/notary/qualifications .*

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50 pounds
• Must be friendly and respectful to others

BENEFITS

• Employee Discounts
• Sick Time
• Direct Deposit
• Paid Training
• Uniforms Provided

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- Strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Hours per week:

• 10-18

Pay Frequency:

• Bi weekly

Pay:

From$16.00 per hour

Shift:

• Monday - 1:00pm - 6:00pm
• Saturday - 9:00am - 1:00pm, or 12:00pm-5:00pm, or 9:00am - 5:00pm.
• Additional hours available as needed and will be determined by management.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift

People with a criminal record are encouraged to apply

Application Question(s):

• Are you able to lift 40 pounds?
• Have you had more than 2 jobs in the last 5 years?
• Have you held a job for more than 3 years consistently?
• The shift available is from 1:00pm to 6:00pm Monday through Friday and an alternating Saturday shift that can be from 9:00am to 5:00pm, 9:00am to 1:00pm, 12:00pm to 5:00pm, or OFF depending on what shift is needed. Does this schedule that work for you?

Experience:

• Customer service: 2 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• Certified Notary Public (Preferred)

Work Location: In person